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Director - Customer Insights - New York, New York
- Job Title:
- Director - Customer Insights
- Location:
- New York, New York
- Salary:
- 100000
- Ref ID:
- 34855-0000
- Job Type:
- Full-Time
- Date:
- 12/28/11
Job Description
Fantastic opportunity at a major Financial Services company in NYC. Looking to grow and expand their customer insights group with a top notch Director of Customer Insights.
Your role as Director of Customer Insights means that you are results and performance driven, be a strategic thinker, a prudent risk taker, be well versed in collaborating with others, lead and influence in a matrixed organization, and possess intellectual curiosity.
- Partner with Customer Insights to incorporate results into the database, and ensure data needs are met.
- Lead, plan and organize analytical services for Customer Insights
- Lead efforts to provide targeted data solutions to project teams.
- Influence and collaborate with project teams/resources.
- Direct leadership of multiple strategic analytical initiatives.
- Lead the data analyst in the execution of data mining initiatives to extract actionable consumer behavior insights.
- Understanding and knowledge of customers to design report analysis that help manage the business. Collect and process primary and secondary data.
- Analyze statistical market and customer data, synthesize findings and communicate results.
- Perform analysis to help guide business decision making. Understand trends in data and highlight this to management.
- Ensure the best or most suitable data mining and statistical modeling techniques are used.
- Work with project teams to conduct data quires and analysis.
- Responsible for creation and maintenance of data models.
Requirements
- Excellent analytical and verbal communication skills.
- Strong organizational skills with a high attention to detail.
- Understanding of statistics and predictive modeling.
- Adept at integrating disparate information, correlating data, and understanding data trends.
- Detailed understanding of database management and design techniques for data mining.
- Proven track record of identifying business data needs, performing analysis and developing reports that meet these needs and drive business results.
- Software: MS office suite (i.e. access), SpSS
- BS required, preferable in analytical field such as statistics or mathematics. MS/MBA preferred.
- Experience in all facets of data base design.
- Experience with consumer data and data warehouses architecture.
- Experience creating data tables.
- Minimum of 5 years work related experience.
- 3+ years in business intelligence, corporate strategy or market research & analysis departments.
Apply today to get your career started! Know of anyone that this job is perfect for? Refer them and you could pocket $750.
About Onward Search
Onward Search is the leading provider of digital marketing and creative talent in the nation. We offer a full range of recruitment and staffing solutions to include contract, temp-to-perm, permanent / executive search placement with the nation's best interactive agencies and most innovative companies.
Our network is strong and continues to grow because we love what we do and are committed to ensuring we always provide our clients and professionals with world-class support and service.
** This position is no longer available or the listing has been revised.
Please view our other
Web Analytics jobs or Apply to review similar available positions.