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Telecom Support Technician II - San Francisco, California
- Job Title:
- Telecom Support Technician II
- Location:
- San Francisco, California
- Ref ID:
- 37703-7334
- Job Type:
- Full-Time
- Date:
- 2/20/12
Job Description
The Onward Search client is seeking a Telecom Support Technician II that will be responsible for performing second-level support and troubleshooting, ensuring that all telecommunication systems and equipment is set up correctly and is operating as required. This person is also responsible for the repairing, maintaining and troubleshooting of all voice and video communications systems and services. The individual will also be responsible for performing second-level local and remote programming and maintenance, and resolving end-user software and equipment problems. Additional responsibilities include conducting system moves and changes, ensuring that reliable and affordable systems are consistently available to all staff and locations.
Requirements
- Bachelor degree with emphasis in a computer related field or equivalent skill, knowledge and mental development.
- Requires proof of training and certifications.
- Minimum of 4 years' full-time experience in installing, troubleshooting and maintaining legacy TDM PBX and VoIP telecommunications systems and networks, as well as voicemail systems.
- Requires some experience with router configuration, knowledge of internet routing methods and protocols, packet network design, broadband access and data cabling.
- Must have working knowledge of telco order procedures and processes.
- Requires working knowledge of MUXs, CSUs, DSUs, T1, DS-0, DS-1, DS-3, PRI, ISDN, analog, voice and data cabling, local and long distance services.
- Requires experience in setting up and operating audio and video conferencing sessions.
About Onward Search
Onward Search is the leading provider of digital marketing and creative talent in the nation. We offer a full range of recruitment and staffing solutions to include contract, temp-to-perm, permanent / executive search placement with the nation's best interactive agencies and most innovative companies.
Our network is strong and continues to grow because we love what we do and are committed to ensuring we always provide our clients and professionals with world-class support and service.
** This position is no longer available or the listing has been revised.
Please view our other
Jobs or Apply to review similar available positions.