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Posted a month ago

Account Manager

Charlotte, North Carolina
$65,000 - $70,000 yearly
Job ID #72861

Onward Search needs a full-time, direct hire Account Manager for an agency . The account manager is responsible for building and maintaining a working relationship and communicating daily with one or more client contacts. This person will be the main contact for the client at the agency and will be interfacing with various agency departments to move projects through on behalf of the client.

To learn more about this Account Manager opportunity, apply now!

As an Account Manager you’ll:

  • Handles day-to-day activities for all assigned clients.
  • Keeps apprised of progress of clients' projects through project managers, account coordinators, production and traffic managers or other relevant personnel.
  • Receives client briefings. Fills out client conference reports for all client meetings and distributes to appropriate agency personnel. Quickly and accurately relays client changes and/or information to all appropriate agency personnel.
  • Effectively presents, sells and defends all agency work/proposals to clients; supports other client service team members in these functions.
  • Keeps apprised of all relevant client, industry and market developments.
  • Assists in preparing client invoices, estimates and proposals, marketing communications and strategic marketing plans, media, social and public relations plans.
  • Regularly checks for and responds promptly to all client communications, including calls and emails.
  • Facilitates team meetings
  • Oversees execution of approved programs and insures they are completed on time and on budget.
  • Checks and approves creative/production materials, copy, layouts, and production art, and coordinates client approval of all materials.
  • Reviews billing and draft invoices prior to release to clients; ensures prompt collection of accounts receivable.
  • Participates in drafting agency blog content and presenting at agency lunch and learns in an effort to share knowledge and collaborate with agency colleagues.
  • Informs supervisor regularly of account progress for all assigned clients; involves supervisor immediately in event of potential problems, i.e., client/agency relations, budget overruns, etc.
  • Coordinates project timing and budgets with all relevant agency personnel.
  • Actively seeks additional projects/new business from client contacts.
  • Keeps account coordinator/assistant informed of client activities.

Skills & Experience Needed:

  • Strong organizational skills to manage multiple team members and clients
  • Proficient with Google Workspace
  • Experience with Google Analytics and AdWords, Ads Manager, and Mailchimp

To learn more about this Account Manager opportunity, apply now

Employer Details:

  • Onward Search is an equal opportunity employer, dedicated to a policy of non-discrimination in an employment with regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, veteran status or any other classification protected by federal, state and local laws and ordinances. Candidates must be at least 18 years old to be considered for employment. EOE/M/F/D/V/SO.
  • In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
  • Onward Search offers medical, dental, vision benefits, as well as a 401k program, for all eligible full time temporary assignments.
  • Onward Search is unable to support 1099 / Corp-to-Corp or Independent Contractor arrangements at this time. All freelancers will be paid as W2 employees.
  • Onward Search is a drug-free workplace.
$65,000 - $70,000 yearly
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