Account Supervisor

Chicago, Illinois | Freelance | Job ID #68038 |
Posted Last Month
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Our client, a multicultural agency is seeking a full-time Account Supervisor to help guide and optimize one of our agency’s longest relationships. The Account Supervisor will help to craft and implement African American integrated campaigns for one of our largest retail clients.

The ideal candidate will have at least 5-7 years of agency experience and a history of providing excellent service to his/her client and agency partners. S(he) will be part of an agencywide business team charged with building and driving incremental growth.

(S)he will have experience leading and managing creative executions, integrating campaigns, collaborating across disciplines and building strong client and partner relationships. (S)he should be skilled at building relationships and high level of engagement based on proactive communication, accountability, and transparency.

  • 5-7 years of experience at an advertising and/or communications agency

  • Relevant advertising agency account management experience

  • Entrepreneurial attitude coupled with strong business acumen

  • Thrives in a changing environment and works in a cross-team collaborative environment. Must

    have the ability to manage multiple projects simultaneously in a fast-paced and oftentimes high-

    pressure environment.

  • Well versed in management of integrated traditional (TV, Radio, Print, OOH) and emerging

    (social, digital, gaming, etc.) media campaigns

  • Strong ability to prioritize and manage multiple workstreams

  • Outstanding ability to lead, convince and inspire in a client-service environment.

  • Strong attention to detail

  • Experience managing/training junior staff

  • Strong writing, communication and presentations skills

  • Proactive, creative thinker, culturally curios marketer

  • Must be results driven and be a team player


The Account Supervisor will understand what's needed in the short and long term to work closely with our cross-discipline team and client to ensure long-term success.

  • Lead day-to-day client communications on assigned projects

  • Work proactively with agency partners to align brand and key messaging to overarching program theme

  • Direct agency resources to ensure efficient and effective delivery of client’s Scope of Work

  • Collaborate with the agency’s internal cross-functional brand team (creative, media, analytics, digital/social, public relations and research) to leverage key insights and drive audience engagement while optimizing results and ensuring program deliverables are met

  • Lead internal teams to ensure understanding of agency and client expectations; coach and develop various levels of account staff

  • Manage (with support of AD) program budgets for clients from initial proposals to completion

  • Manage results reporting and merchandising of client work, communicate results to clients regularly to demonstrate ROI

  • Lead and/or fully participate in client/partner/agency status calls and meetings

  • Serve as a thought leader and find innovative ways to build new best practices

  • Contributes to the development and execution of agency’s client-focused presentations and growth plans

  • Contribute to the overall success and annual performance of the business

If you have the multicultural experience to match agency sense of urgency, we want to speak with you! Please apply below.

Employer Details:

  • Onward Search is an equal opportunity employer, dedicated to a policy of non-discrimination in an employment with regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, veteran status or any other classification protected by federal, state and local laws and ordinances. Candidates must be at least 18 years old to be considered for employment. EOE/M/F/D/V/SO.
  • In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
  • Onward Search offers medical, dental, vision benefits, as well as a 401k program, for all eligible full time temporary assignments.
  • Onward Search is unable to support 1099 / Corp-to-Corp or Independent Contractor arrangements at this time. All freelancers will be paid as W2 employees.
  • Onward Search is a drug-free workplace.


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About Onward Search

Onward Search helps connect creative, marketing, and technology talent with top jobs at the nation's most recognized companies and digital agencies. We offer a full range of recruitment and staffing solutions to include freelance / contract, temp-to-perm, and permanent placement.