Digital Content Lead

Memphis, Tennessee | Permanent | Job ID #44312 |
Posted Last Month
This job is no longer available.
You can view related vacancies or set-up an email alert notification when similar jobs are added to the website using the buttons below.


Onward Search is looking for a Digital Content Lead to join our healthcare client in Memphis, Tennessee for an onsite direct hire opportunity!

Candidates willing to move to Memphis are encouraged to apply.
A generous relocation package is available.

Job Summary:

  • You’ll serve as the content lead for our cross-functional team that’s focused on digital experiences
  • You’ll help create and implement technical solutions that align with the creation, structure, delivery and management of content to bridge business goals and user needs
  • Using Agile methodologies, you’ll collaborate with content authors, web designers, product owners, scrum masters, UI developers, analysts and business stakeholders to connect users of our website

Primary Responsibilities

  • Take a user-first and mobile-first approach to deliver quality content-managed solutions that drive customer engagement and enhance user experiences
  • Serve as key collaborator between our content, design and product teams to ensure alignment on key goals, objectives and solutions
  • Work closely with our technical teams to review and approve technical specifications for new components and development in the content management system
  • Champion the author experience in systems and products and lead user acceptance testing of new development
  • Train users on the CMS, and create documentation
  • Serve as an advocate of business goals and user needs to product owners
  • Develop key deliverables such as author documentation, stakeholder interviews, content briefs, page tables, user flows, editorial style guides and governance plans for campaigns and special projects
  • Create and curate core web content and content hierarchy for distribution among web channels
  • Ensure alignment with search engine optimization and content personalization
  • Understand various web media and promotional channels, such as social and email, and provides key content to meet the marketing needs of each

About You:

  • You believe people come first. You’re a breath of fresh air. You are widely trusted and seen as a direct and truthful individual; can present the unvarnished truth in an appropriate and helpful manner
  • You are strategic. You understand that users are central to the effectiveness of a digital experience, and you help connect the work we do with meeting both users’ and business needs. You are forward thinking, and communicate a compelling and inspired vision, talking beyond today
  • You are innovative. You translate ideas that create value by using inquiry, observation, and research-based creativity. You’re open to experimenting while continually evaluating and course correcting. You challenge the status quo and seek continuous improvement. You can see opportunities for synergy and integration where others can’t
  • You are collaborative. You gain trust quickly and work together with others in a discussion-based, supportive and inclusive manner. You can negotiate skillfully in tough situations, can find common ground and elicit cooperation, and when necessary are willing to disagree and commit, respecting the opinions and expertise of others
  • You are high-performing and have extraordinarily high expectations for yourself. You have a mission-driven mindset to consistently deliver with excellence. You keep our donors’ and users’ state in mind at all times. You are sought out by others for advice and solutions, and can be counted on to exceed goals successfully, steadfastly striving for results


  • 5+ years creating online experiences including at least 3 years of web content development
  • A Bachelor's degree in Journalism/English, Marketing, Advertising or Interactive/Digital Media
  • Knowledge of digital content strategy, content marketing, and digital marketing channels
  • Experience with content management applications required; experience with Adobe digital suite, including Adobe Experience Manager, a plus
  • Basic HTML knowledge and hands-on experience with visual HTML tools such as Dreamweaver required
  • Graphics production with Photoshop and Fireworks required
  • Must have great attention to detail, and adapt well to working on large teams with varied goals
  • Excellent communications skills required, as is editing and writing ability
  • Experience working on an enterprise Agile scrum team
  • Project management skills a plus
  • Must be able to work autonomously and handle multiple projects in a busy work environment
  • Ability to collaborate with design teams on user experience and author experience
  • Ability to lead effectively in a fast-paced, team-oriented environment with rapidly changing technology
  • Willingness to learn new software packages quickly and assist in department training


  • The client is unable to support 1099 / Corp-to-Corp or Independent Contractor arrangements at this time. All freelancers will be paid as W2 employees.
  • In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
Turn on email alerts for this search

This job has now been filled but you may be interested in:


About Onward Search

Onward Search helps connect digital, creative and marketing talent with choice jobs at the nation's most recognized companies and digital agencies. We offer a full range of recruitment and staffing solutions to include contract, temp-to-perm, and permanent / executive search placement.

Onward Search is an equal opportunity employer, dedicated to a policy of non-discrimination in an employment with regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, veteran status or any other classification protected by federal, state and local laws and ordinances, nationally and internationally. Candidates must be at least 18 years old to be considered for employment. AA/EOE/M/F/D/V