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Account Manager

Charlotte, North Carolina
Permanent | Job ID #69979 | $55,000 - $65,000 yearly | Posted 4 months ago

Onward Search needs a full-time, direct-hire Account Manager for an agency. The account manager is responsible for building and maintaining a working relationship and communicating daily with one or more client contacts. This person will be the primary contact for the client at the agency and will be interfacing with various agency departments to move projects through on behalf of the client.

To learn more about this Account Manager opportunity, apply now!

As an Account Manager you’ll:

  • Handles day-to-day activities for all assigned clients.
  • Keeps apprised of the progress of clients' projects through project managers, account coordinators, production and traffic managers, or other relevant personnel.
  • Receives client briefings. Fills out client conference reports for all client meetings and distributes them to appropriate agency personnel. Quickly and accurately relays client changes and/or information to all relevant agency personnel.
  • Effectively presents, sells, and defends all agency work/proposals to clients; supports other client service team members in these functions.
  • Keeps apprised of all relevant client, industry, and market developments.
  • Assists in preparing client invoices, estimates, and proposals, marketing communications and strategic marketing plans, and media, social, and public relations plans.
  • Regularly checks for and responds promptly to all client communications, including calls and emails.
  • Facilitates team meetings
  • Oversees execution of approved programs and insures they are completed on time and within budget.
  • Checks and approves creative/production materials, copy, layouts, and production art, and coordinates client approval of all materials.
  • Reviews billing and drafts invoices before releasing them to clients; ensures prompt collection of accounts receivable.
  • Participates in drafting agency blog content and presenting at agency lunch and learns to share knowledge and collaborate with agency colleagues.
  • Informs supervisor regularly of account progress for all assigned clients; involves supervisor immediately in the event of potential problems, i.e., client/agency relations, budget overruns, etc.
  • Coordinates project timing and budgets with all relevant agency personnel.
  • Actively seeks additional projects/new business from client contacts.
  • Keeps account coordinator/assistant informed of client activities.

Skills & Experience Needed:

  • Strong organizational skills to manage multiple team members and clients
  • Proficient with Google Workspace
  • Experience with Google Analytics and AdWords, Ads Manager, and Mailchimp

At Onward Search, our job is to find your dream job. We are creatives, marketers, and digital wizards who use our talents to connect talented people with the nation’s leading brands. And our relationship won’t end with your start date. More than recruiters, we are your advocates, advisors, and employers of record. We pay weekly, make sure your needs are met, and measure our success by yours. Join us. DE&I is not just our promise, it’s our passion. Onward Search is an equal opportunity employer dedicated to a policy of non-discrimination in employment regarding race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, veteran status, or any other classification protected by federal, state and local laws and ordinances.

Refer-A-Friend: Have talented friends or colleagues in your network looking for their next gig? Refer them to us and earn $500!

Uncover more creative, marketing, and tech opportunities at If this interests you, send your resume and get in contact with us, today!

Employer Details:

  • Onward Search is an equal opportunity employer, dedicated to a policy of non-discrimination in an employment with regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, veteran status or any other classification protected by federal, state and local laws and ordinances. Candidates must be at least 18 years old to be considered for employment. EOE/M/F/D/V/SO.
  • In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
  • Onward Search offers medical, dental, vision benefits, as well as a 401k program, for all eligible full time temporary assignments.
  • Onward Search is unable to support 1099 / Corp-to-Corp or Independent Contractor arrangements at this time. All freelancers will be paid as W2 employees.
  • Onward Search is a drug-free workplace.

Pay: $55,000 - $65,000 yearly


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