Associate User Researcher

New York, New York | Freelance | Job ID #64356 |
Posted Last Month
As a user researcher focused on usability research, you will partner with our product and design teams to understand users and show rather than tell how we can improve their experiences. You will be responsible for leading and managing usability research studies across multiple teams and will help teams find specific opportunities and convey the information they need to effectively direct products to better serve users.



  • Usability & concept testing through moderated and unmoderated user sessions.
  • Creating study plans and discussion guides together with stakeholder teams.
  • Executing study plans, synthesizing findings, and communicating results.
  • Establish internal processes and create detailed materials to help shape and scale a rapid research program to support product development.
  • Work closely with design, product, and engineering stakeholders to create appropriate prototypes and testing materials.
  • Define, plan, and conduct usability studies on a sprint delivery cadence.
  • Report and communicate research findings to research partners and other stakeholders.



  • Have 1-3 years’ experience in research roles in consumer-focused companies with expertise in usability research to inform the development of new features and products.
  • Hold a degree in Psychology, Human Computer Interaction, Social Science or a related field, or the equivalent in years of professional experience.
  • Have demonstrated knowledge of usability heuristics and UX best practices, with experience across various methods, e.g., card sorting, prototype feedback and testing, and more.
  • Have strong interpersonal skills and can easily connect with your partners in product, tech, business, and design.
  • An excellent communicator who is comfortable in a fast-moving organization.
  • Detail-oriented and able to work independently on a variety of tasks.
  • Have a passion for collaboration and for understanding our users and their interactions with our products.
  • A dedicated advocate of a user-centered approach to product development, while also balancing business needs.

Does this sound like you? Apply today! 

Employer Details:

  • Onward Search is an equal opportunity employer, dedicated to a policy of non-discrimination in an employment with regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, veteran status or any other classification protected by federal, state and local laws and ordinances. Candidates must be at least 18 years old to be considered for employment. EOE/M/F/D/V/SO.
  • In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
  • Onward Search offers medical, dental, vision benefits, as well as a 401k program, for all eligible full time temporary assignments.
  • Onward Search is unable to support 1099 / Corp-to-Corp or Independent Contractor arrangements at this time. All freelancers will be paid as W2 employees.
  • Onward Search is a drug-free workplace.


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About Onward Search

Onward Search helps connect creative, marketing, and technology talent with top jobs at the nation's most recognized companies and digital agencies. We offer a full range of recruitment and staffing solutions to include freelance / contract, temp-to-perm, and permanent placement.