Communications Analyst

Austin, Texas | Freelance | Job ID #58057 |
Posted Last Month
 
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Onward Search has an exciting opportunity for a Communications Analyst with a strong passion for writing content across several mediums. We are currently seeking this individual for a 3 month contract working out of Austin, TX. Apply today to learn more.

Responsibilities:

  • Lead, plan, write, edit, and iterate content for our self-service advertising products, including interface content, FAQs, training guides, 1-sheeters, user tips & tricks, etc
  • Collaborate with market research, product marketing, sales, UX design, product management and engineering to make sure that your content accurately reflects overall strategy and serves a global content audience
  • Quickly understand complex product development concepts and be able to communicate these clearly and succinctly to global partners
  • Create written content that is clear, informative and engaging that adheres to company voice, style and tone guidelines
  • Evaluate content for quality assurance, working with cross-functional stakeholders as needed to update/revise content before releasing to customers
  • Partner with market research and sales to determine customer needs to recommend appropriate content, updates and establish future best practices
  • Create and maintain internal training materials for core Ads products and update as required
  • Ask questions and seek to understand both customer and company rationale in everything we do

Who You Are:

  • Native English speaker who is a strong, clear writer with excellent grammar
  • Self-starter who can manage multiple projects in a fast-paced environment, remain focused, and still hit deadlines amidst frequently changing requirements
  • Comfort asking questions and tracking down answers
  • Strong attention to detail
  • Strong sense of initiative and follow-through with a proactive and open-minded attitude to resolving problems and delivering results
  • Ability/willingness to learn complex, sometimes technical, concepts quickly
  • Ability to translate complex concepts into simple and intuitive communications and guides
  • Experience in Advertising, B2B, B2C or E-Commerce context is preferred
  • Experience working independently in a cross-functional team, including geographically dispersed partners

 

  • Strong business relationship skills, can be in front of the business professionally
  • Strong Project/Program management skills- able to work with team members, divide up work, and track properly
  • 3-5 years experience
  • You can write in a simple, straightforward and engaging way, keeping the end user in mind
  • You value consistency and know how to maintain and follow voice, tone and style guidelines
  • The ability to articulate complex solutions clearly and concisely to various stakeholders is also critical to success in this role.

Employer Details:

  • Onward Search is an equal opportunity employer, dedicated to a policy of non-discrimination in an employment with regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, veteran status or any other classification protected by federal, state and local laws and ordinances. Candidates must be at least 18 years old to be considered for employment. EOE/M/F/D/V/SO.
  • In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
  • The client is unable to support 1099 / Corp-to-Corp or Independent Contractor arrangements at this time. All freelancers will be paid as W2 employees.
  • Onward Search is a drug-free workplace.
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About Onward Search

Onward Search helps connect creative, marketing, and technology talent with top jobs at the nation's most recognized companies and digital agencies. We offer a full range of recruitment and staffing solutions to include freelance / contract, temp-to-perm, and permanent placement.