Onward Search has an exciting opportunity for a Communications Analyst with a strong passion for writing content across several mediums. We are currently seeking this individual for a 3 month contract working out of Austin, TX. Apply today to learn more.
Lead, plan, write, edit, and iterate content for our self-service advertising products, including interface content, FAQs, training guides, 1-sheeters, user tips & tricks, etc
Collaborate with market research, product marketing, sales, UX design, product management and engineering to make sure that your content accurately reflects overall strategy and serves a global content audience
Quickly understand complex product development concepts and be able to communicate these clearly and succinctly to global partners
Create written content that is clear, informative and engaging that adheres to company voice, style and tone guidelines
Evaluate content for quality assurance, working with cross-functional stakeholders as needed to update/revise content before releasing to customers
Partner with market research and sales to determine customer needs to recommend appropriate content, updates and establish future best practices
Create and maintain internal training materials for core Ads products and update as required
Ask questions and seek to understand both customer and company rationale in everything we do
Who You Are:
Native English speaker who is a strong, clear writer with excellent grammar
Self-starter who can manage multiple projects in a fast-paced environment, remain focused, and still hit deadlines amidst frequently changing requirements
Comfort asking questions and tracking down answers
Strong attention to detail
Strong sense of initiative and follow-through with a proactive and open-minded attitude to resolving problems and delivering results
Ability/willingness to learn complex, sometimes technical, concepts quickly
Ability to translate complex concepts into simple and intuitive communications and guides
Experience in Advertising, B2B, B2C or E-Commerce context is preferred
Experience working independently in a cross-functional team, including geographically dispersed partners
Strong business relationship skills, can be in front of the business professionally
Strong Project/Program management skills- able to work with team members, divide up work, and track properly
3-5 years experience
You can write in a simple, straightforward and engaging way, keeping the end user in mind
You value consistency and know how to maintain and follow voice, tone and style guidelines
The ability to articulate complex solutions clearly and concisely to various stakeholders is also critical to success in this role.
Onward Search is an equal opportunity employer, dedicated to a policy of non-discrimination in an employment with regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, veteran status or any other classification protected by federal, state and local laws and ordinances. Candidates must be at least 18 years old to be considered for employment. EOE/M/F/D/V/SO.
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
The client is unable to support 1099 / Corp-to-Corp or Independent Contractor arrangements at this time. All freelancers will be paid as W2 employees.
Onward Search helps connect creative, marketing, and technology talent with top jobs at the nation's most recognized companies and digital agencies. We offer a full range of recruitment and staffing solutions to include freelance / contract, temp-to-perm, and permanent placement.