Onward Search is partnering with a top advertising agency in SF to identify a Community Manager/Social Strategist to join their growing team!
The ideal candidate has a blend of direct community management experience and social strategy experience. Additionally, they look for the candidate to be up to speed on best practices in social, audience behaviors, trends and emerging social platforms. They love candidates who can bring a diverse perspective to their agency and the roles they are hiring for.
The role will work in direct collaboration with partners in planning, brand, data, content and communications strategies, contributing to the success of a key account, from offering day-to-day community management support, reporting on trends and observations to inform a forward-thinking and responsive social strategy that harmonizes with the brand style guide. This role reports to the Head of CRM.
Offer day-to-day Community Management and Engagement/Response for a key Food/Health brand (a household name!)
Stay current on usage rules, best practices, tools and platform technology and new and emerging platforms
Develop, document and persuasively present status reports based on observations from community engagement, including channel plans, content priorities, editorial calendars as they relate to both day-to-day and campaign- based social needs
Analyze and use customer research, data and metrics to back up assumptions, identify opportunities, and assess the efficacy of social marketing programs
Possess and cultivate a contemporary understanding of paid and organic social use cases, opportunities and best practices across major platforms, including Facebook, Twitter, Instagram, Pinterest, YouTube and LinkedIn
Assist in executing social listening initiatives, including the definition of queries and audiences, and the capture, distillation, and communication of key insights
Work closely with planning, brand, data, content and communications strategy colleagues to identify and create programs and promotions to engage audiences within the social media and community space that align with clients’ objectives
Identify and recommend tools required to meet the needs of the Community Management function
Partner with Account, Creative, Media and Data teams, clients and partners, to implement and monitor social media campaigns
Work in collaboration with Media team to coordinate paid social activities
Work in collaboration with Data/Analytics team to manage reporting to quantify and qualify effectiveness of campaigns
We're looking for people with:
3-4+ years of experience in social strategy, community management or closely related role, ideally in an agency environment or commensurate client-side position.
Strong command of MS Office Suite; Mac/PC fluency required
Experience with Sprinklr (or similar publication tool)
Previous mid-level client contact
Documented ability to develop essential social deliverables such as POVs, Channel Strategies, and Content Strategies. (Work samples may be required.)
Highly organized and detail-oriented, efficient verbal/written communicator
Ability to work well independently and on teams
Positive attitude and entrepreneurial spirit
Foodies and/or a passion for health and wellness is a plus!
Does this sound like you? Apply today!
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