Community Manager

San Francisco, CA | Freelance | Job ID #46159 |
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Onward Search has an exciting opportunity for a Community Manager with our client, with a leading San Francisco based audio technology company. As a Community Manager, you will be tasked to build a community, manage relationships, and craft community content for consumer products. You will help become the face and voice of the client’s community. Your tool stack will include a wide variety of platforms and include support from our agencies for building content and engaging the community. Our Client’s key social media channels (YouTube, client’s content marketing platform (Signal), Facebook, Twitter, Instagram) will be your primary communication outlets.

This is an on-site contract opportunity, located in San Francisco, that kicks off in June.


  • Craft and execute the Community growth plan around the launch of new consumer facing client’s technologies
  • Work directly with marketing managers and other teams within the organization to generate new ideas for social content and help drive communications around their marketing campaigns
  • Coordinate with global teams to ensure our content is shared across borders
  • Plan community content and build into our overarching content calendar ensuring community content is engaging, appropriately voiced, and relevant
  • Author and publish community content for use on our social and community platforms
  • Monitor success of the community in terms of the overall marketing strategy
  • Deliver weekly reports on the health of the community
  • Liaise with key stakeholders across teams to help relay community feedback and other insights that are gained from or social and community platforms
  • Engage with our community and encourage participation
  • Run online and offline events supporting growth of our community and maintaining relationships with key influencers
  • Partner with our customer support team to build solid communication paths and establish swim lanes between the two teams; determine how the community team will respond to customer questions or concerns, and where to direct customers so that our support team can best address their needs


  • 4+ years of experience in marketing with a minimum of 2+ years in consumer product brands and/or consumer electronics
  • A proven track record of building and maintaining communities (>1MM)
  • Great influential and communication skills with the experience in product education through social media and community platforms
  • Excellent written and spoken communication skills are essential
  • Affinity in social media and staying ahead of the fast-changing nature of social media platforms; capturing new opportunities for growing and engaging with our community
  • Understanding of web and social analytics
  • Experience using social media tools for content publishing and reporting (Spredfast, Netbase, Unmetric, Mention)
  • Experience in managing agencies
  • Influencer marketing experience (Twitch/YouTube/Mixer)
  • Experience working on/enthusiasm for large brands in entertainment and/or consumer electronics is a plus
  • Self-starter; able to thrive in a fast-paced dynamic environment


  • The client is unable to support 1099 / Corp-to-Corp or Independent Contractor arrangements at this time. All freelancers will be paid as W2 employees.
  • In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
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About Onward Search

Onward Search helps connect digital, creative and marketing talent with choice jobs at the nation's most recognized companies and digital agencies. We offer a full range of recruitment and staffing solutions to include contract, temp-to-perm, and permanent / executive search placement.

Onward Search is an equal opportunity employer, dedicated to a policy of non-discrimination in an employment with regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, veteran status or any other classification protected by federal, state and local laws and ordinances, nationally and internationally. Candidates must be at least 18 years old to be considered for employment. AA/EOE/M/F/D/V