Community Manager

Chicago, IL | Freelance | Job ID #55995 |

Our client, a Fortune 100 company in the Chicago Loop is looking to add a Community Manager to their team.

As a member of the marketing team, you will highly impact multiple aspects of the customer experience to focus on attracting and engaging clients and maximizing lifetime value at every stage of their journey. They are looking for someone with an entrepreneurial mindset who is comfortable with ambiguity and enjoys learning and teaching as part of a dynamic team.

• Lead content strategy and creation, social media, influencer marketing, local events, PR and customer service to drive brand awareness, loyalty and word of mouth/advocacy
• Provide engaging text, image and video content for all social media accounts
• Respond to customers in a timely manner
• Monitor, track and report on feedback and online reviews
• Organize and manage events to boost brand awareness
• Build relationships with customers and local influencers
• Collaborate with other members such as product manager, community manager and graphic designer to align on roadmap and develop and optimize content marketing
• Develop campaign playbook for repeated, systemized success as they expand


  • 5+ years
  • Experience working on an ecommerce food business such as meals kits a plus
  • Proven work experience as a community manager or similar role
  • Experience planning and leading community events
  • Ability to identify and track relevant community KPIs
  • Excellent verbal communication and writing skills
  • Excellent interpersonal skills
  • Entrepreneurial in the truest sense: able to make things happen using resources that either don't exist or aren't under your direct control
  • Unquenchable curiosity and desire to learn
  • Excellent project management skills
  • Highly flexible, ability to handle changing directions/priorities roles as business needs evolve
  • Detail oriented with the ability to multitask in a fast paced environment
  • You enjoy working on a small agile dynamic team where everyone is valued
  • You believe that work should be fun and enjoy working with others
  • You like to try new things and believe in failing fast

Does this sound like your skill set and experience? Apply today! 

Employer Details:

  • Onward Search is an equal opportunity employer, dedicated to a policy of non-discrimination in an employment with regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, veteran status or any other classification protected by federal, state and local laws and ordinances. Candidates must be at least 18 years old to be considered for employment. EOE/M/F/D/V/SO.
  • In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
  • The client is unable to support 1099 / Corp-to-Corp or Independent Contractor arrangements at this time. All freelancers will be paid as W2 employees.
  • Onward Search is a drug-free workplace.
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About Onward Search

Onward Search helps connect creative, marketing, and technology talent with top jobs at the nation's most recognized companies and digital agencies. We offer a full range of recruitment and staffing solutions to include freelance / contract, temp-to-perm, and permanent placement.