One of our very well-known streaming clients has an immediate need for a Content Coordinator. This is a junior position on a project that is estimated to take six to nine months, with a possibility that the contract could be extended. The ideal candidate would have a media background.
What you’ll do
Manage daily workload of cases in our ticketing system
Oversee case workload and prioritize needs based on urgency and severity of the issue
Escalate and re-route tickets to the right owners
Make sure process documentation and workflows are up to date
Who you are
You are fluent in English
You are interested in music, podcasts technology, and copyright
You are capable of meeting tight deadlines and will be focused on execution
You are analytically minded and detail-oriented
You are a quick learner who thrives in a rapidly changing environment
You are able to stay focused in a volume-oriented space such as ticketing systems
Onward Search is a recruitment agency that helps talented people find employment without sacrificing fulfillment. In the creative, marketing, and technology space, we offer transformative opportunities at some of the world’s most recognizable brands.
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