Chicago, Illinois | Freelance | Job ID #44674 |
Posted Earlier this month
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One of our Fortune 500 Financial Clients is looking for a creative writer who has the ability to take ideas and business objectives and turn them into simple, straightforward messaging for potential and current customers. We're looking for someone with range - a writer whose comfortable leading one of our product's copy writing needs, assisting with product content strategy, pitching in on creative brief writing for our external content agency, and fulfilling other writing needs that arise.

This writer will be responsible for maintaining a consistent brand tone and voice across the product platform and email channels for a direct-to-consumer online bank. This person will take direction from VP of Content Strategy and work closely with product managers, strategists and designers.


  • Fulfill all product-specific copy needs: landing pages, application pages, onboarding content, customer dashboard, and both servicing and marketing emails
  • Work with product managers and designers to identify testing opportunities, funnel optimization projects, and other product enhancements
  • Develop creative briefs for external content agency, plus identify new content ideas that are on strategy
  • Assist on both back- and front-end content strategy as the brand looks to extend its current content offering
  • After content reaches marketplace, work with VP of Content Strategy to obtain results and partner with product Marketing leader(s) to refine messaging and recommend refinements to further improve performance

Skills and Eligibility Requirements:

  • 3+ years product copywriting for an agency or brand
  • Content strategy experience a plus
  • Prior experience in the financial services industry is helpful

Desired Characteristics:

  • Experience maintaining a brand's tone and voice at every customer touchpoint
  • Able to exercise good judgment regarding projects and initiatives and other company-related efforts with general guidance from VP of Content Strategy
  • Experience writing in a heavily regulated industry
  • Thinks holistically about content and messaging
  • Able to communicate challenges as well as help solve them
  • Level-headed team player, flexible and a fast thinker, especially during critical times
  • Ability to balance strategic focus with tactical implementation and execution
  • Strong interpersonal, organization and planning skills
  • Strong verbal and written communication skills
  • Strong judgment and effective management of reputational risk
  • Creative thinker with experience in conceptualizing ideas and successfully executing them
  • Comfortable in a startup, fast-paced environment that involves working on multiple writing assignments at a time

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  • The client is unable to support 1099 / Corp-to-Corp or Independent Contractor arrangements at this time. All freelancers will be paid as W2 employees.
  • In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
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About Onward Search

Onward Search helps connect digital, creative and marketing talent with choice jobs at the nation's most recognized companies and digital agencies. We offer a full range of recruitment and staffing solutions to include contract, temp-to-perm, and permanent / executive search placement.

Onward Search is an equal opportunity employer, dedicated to a policy of non-discrimination in an employment with regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, veteran status or any other classification protected by federal, state and local laws and ordinances, nationally and internationally. Candidates must be at least 18 years old to be considered for employment. AA/EOE/M/F/D/V