Data Specialist

Menlo Park, CA | Freelance | Job ID #47672 |
Posted Last Month
 
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Our client is a leading social media platform looking to add a talented Data Specialist to their Media Operations team.

The Media Operations team develops solutions for public figures and media publishers by improving the media content ecosystem by enhancing graph quality, creating exceptional support experiences for publishers, and delivering actionable product insights. This individual will work with fundraiser creators, providing support, collecting feedback, and managing communication.

Skills:

  • Serve as an expert in the support experience for partners
  • Develop and share deep expertise on client's products and policies
  • Support and respond to partners, troubleshooting quickly to resolve any issues
  • Identify trends and areas of opportunity based on support, and relay information to Partnerships / Media Operations colleagues
  • Use excellent communication skills to educate creators on our products, and provide feedback and recommendations when necessary

Requirements:

  • BA/BS degree or higher
  • 1+ years of experience in online operations, account management, or customer service
  • 1+ years experience with Excel and experience with project management
  • Exceptional written and verbal communications skills
  • Ability to work cross-functionally and across multiple time zones and functions
  • Standout executor with attention to detail, strong organization skills, and ability to drive results
  • BA/BS degree or higher

Does this sound like you? Apply today!

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Disclaimer:

  • The client is unable to support 1099 / Corp-to-Corp or Independent Contractor arrangements at this time. All freelancers will be paid as W2 employees.
  • In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
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About Onward Search

Onward Search helps connect digital, creative and marketing talent with choice jobs at the nation's most recognized companies and digital agencies. We offer a full range of recruitment and staffing solutions to include contract, temp-to-perm, and permanent / executive search placement.

Onward Search is an equal opportunity employer, dedicated to a policy of non-discrimination in an employment with regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, veteran status or any other classification protected by federal, state and local laws and ordinances, nationally and internationally. Candidates must be at least 18 years old to be considered for employment. AA/EOE/M/F/D/V