Digital Marketing & CRM Operations Manager

Los Angeles, California | Freelance | Job ID #65785 |
Posted Last Week

Our client, a Broadcast Network, is seeking a Digital Marketing & CRM Marketing Operations Specialist to join the digital team. We're looking for candidates with the following skillset and experience to fill the role. 


  • Managing campaign execution to prospects and existing customers through various digital channels (e-mail, push notifications, in-app, retargeting) across direct-to-consumer video properties.
  • Take ownership and accountability with regards to the timeliness, quality, and accuracy of campaign execution.
  • Interfaces primarily with Operations Managers and Marketing partners accountable for campaign business results, external agency resources, and internal support teams.
  • Build and execute marketing campaigns for mobile notifications, web/browser notifications, in-app banners, and some email.
  • Ensure accuracy of content and timing, and working customer experience.
  • Review and proof emails including content, rendering, and links.
  • Monitor reporting to ensure campaigns are executing and delivering as expected.
  • Test new marketing functionality against exit criteria before releasing to production.


  • 2-4 years of experience in CRM / direct marketing in a fast-paced consumer environment, ideally within a digital-based subscription B2C business.
  • 1+ years of project management skills with the ability to manage multiple tasks involving internal and external partners.
  • Extreme attention to detail
  • Hands-on experience with the following channels (at scale): email, push, in-app banners
  • Experience or familiarity working with MarTech tools e.g. SAS, Salesforce Marketing Cloud, Localytics, Airship, Braze
  • Solid verbal and written communication skills with the ability to present recommendations, influence others and build relationships.
  • Positive attitude and ability to operate in a fast-paced environment with ambiguity.


  • 2-3 years of relevant work experience with Digital, Media, and Entertainment
  • Experience working the agency partners on developing and building creative assets – includes agency and/or client-side
  • Experience with HTML

​Does this sound like you? Apply today! 

Employer Details:

  • Onward Search is an equal opportunity employer, dedicated to a policy of non-discrimination in an employment with regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, veteran status or any other classification protected by federal, state and local laws and ordinances. Candidates must be at least 18 years old to be considered for employment. EOE/M/F/D/V/SO.
  • In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
  • Onward Search offers medical, dental, vision benefits, as well as a 401k program, for all eligible full time temporary assignments.
  • Onward Search is unable to support 1099 / Corp-to-Corp or Independent Contractor arrangements at this time. All freelancers will be paid as W2 employees.
  • Onward Search is a drug-free workplace.


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About Onward Search

Onward Search helps connect creative, marketing, and technology talent with top jobs at the nation's most recognized companies and digital agencies. We offer a full range of recruitment and staffing solutions to include freelance / contract, temp-to-perm, and permanent placement.