Digital Research Lead

Memphis, Tennessee | Permanent | Job ID #48844 |
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Onward Search has a new role in Memphis TN for a Digital Research and Optimization Lead to help define qualitative and quantitative testing standards and methodologies, and facilitate the application of these methodologies on individual testing efforts. Advises a cross-functional team of peers tasked with ensuring consistent adoption and implementation of testing standards.


  • Leading multi-divisional forums and other collaborative efforts across departments.
  • Setting and gaining alignment on fiscal year testing goals.
  • Communicating progress against goals to leadership.
  • Managing touch points and documentation for the team.
  • Ensuring goals are met and reported upon.
  • Collaborates heavily with peers on the Digital Experience team, along with advertising, marketing, product, and technical teams, to align on key goals, objectives, and solutions.
  • Uses rigorous qualitative and quantitative data to advise on testing and optimization opportunities, and monitors performance to inform future strategies and tactics by translating complex information into concise recommendations.
  • Works closely with internal teams to devise and optimize segmentation strategies, and identify high-value segments in each channel that might yield the most return on testing efforts.
  • Monitors test and derives vital insights to inform strategies that support business goals and audience needs.


  • Requires minimum (5) five years of relevant work experience preferably on large, complex digital products, websites or equivalent, including experience in A/B testing, test design, testing programs, and analytics. User experience design, product design or usability experience a plus.
  • BA/BS degree in Business Administration, Marketing, Economics, Cognitive Science, Information Science, or equivalent practical experience.
  • Experience conducting user research including activities such as usability testing, online surveys, focus groups, user observation, and field analysis.
  • Understanding quantitative, behavioral analysis and statistical concepts.
  • Knowledge of user interface design processes and methodology, user-centered design principles and practices.
  • Strong conceptual and strategic thinking skills.
  • Ability to work collaboratively in a fast-paced environment with tight deadlines and rapidly to change technology.
  • Ability to clearly and effectively communicate recommendations to diverse audiences.

Does this sound like you? Apply today! 

Employer Details:

  • Onward Search is an equal opportunity employer, dedicated to a policy of non-discrimination in an employment with regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, veteran status or any other classification protected by federal, state and local laws and ordinances. Candidates must be at least 18 years old to be considered for employment. EOE/M/F/D/V/SO.
  • In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
  • The client is unable to support 1099 / Corp-to-Corp or Independent Contractor arrangements at this time. All freelancers will be paid as W2 employees.
  • Onward Search is a drug-free workplace.
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About Onward Search

Onward Search helps connect digital, creative and marketing talent with choice jobs at the nation's most recognized companies and digital agencies. We offer a full range of recruitment and staffing solutions to include contract, temp-to-perm, and permanent / executive search placement.