Engineering Technician

Dublin, California | Freelance | Job ID #58195 |
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Our client, a Pharmaceutical Company, is looking for a Engineering Technician to join their team for a contract role!

Engineering Technician Responsibilities:

  • Investigates, troubleshoots and repairs all Service/RMA items
  • Writes and communicates on failure investigation reports
  • Processes service/RMA orders completely and in a timely manner
  • Works closely and supports Customer Service with all aspects of warranty and non-warranty repair
  • Performs system upgrades as required by Customer Service and sales requirements
  • Report on status of all service/RMA inventories. This includes maintaining a log of all in-house refurbished service/RMA items
  • Report on complaint investigations, service calls and RMA updates
  • Inputs daily service call repair status into SAP service module
  • Designs, builds and documents test fixtures for servicing multiple product lines
  • Maintains work instructions of all service processes including the development of troubleshooting flowcharts/guides
  • Facilitate the design, build, test and documentation of simple service test fixtures and test processes
  • Proactively seeks ways to improve the Service/RMA process as new products are released

Engineering Technician Requirements:

  • Experience using electrical test equipment such as DMM
  • Capable of troubleshooting electro-mechanical assemblies down to the component level
  • Ability to read schematics and engineering drawings
  • Proficiency with MS-Office software including MS Word and Excel

Bonus Skills:

  • Experience working in a production environment preferred
  • Experience with CRM (Customer Relationship Management) systems, preferably SAP Business One preferred
  • Responsible for performing all duties in compliance with FDA’s Quality System Regulation (QSR), ISO13485, the Canadian Medical Device Regulations, and all other international regulatory requirements with which the company complies

Employer Details:

  • Onward Search is an equal opportunity employer, dedicated to a policy of non-discrimination in an employment with regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, veteran status or any other classification protected by federal, state and local laws and ordinances. Candidates must be at least 18 years old to be considered for employment. EOE/M/F/D/V/SO.
  • In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
  • Onward Search offers medical, dental, vision benefits, as well as a 401k program, for all eligible full time temporary assignments.
  • Onward Search is unable to support 1099 / Corp-to-Corp or Independent Contractor arrangements at this time. All freelancers will be paid as W2 employees.
  • Onward Search is a drug-free workplace.


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About Onward Search

Onward Search helps connect creative, marketing, and technology talent with top jobs at the nation's most recognized companies and digital agencies. We offer a full range of recruitment and staffing solutions to include freelance / contract, temp-to-perm, and permanent placement.