Freelance Relationship Manager E-commerce

New York City, New York | Freelance | Job ID #45773 |
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Our client, a boutique eCommerce agency focused on high-end fashion and luxury brands, is in search of a Relationship Manager to join their team on a full-time basis beginning with a brief freelance trial period. This role will start onsite in NYC ASAP.

What you'll be doing:

  • Manage existing and new client bases, providing exceptional account service
  • Help create and manage promotional calendar developed in partnership with internal and agency functions
  • Facilitate the campaign operations of the design and strategy teams across digital and social eCommerce channels
  • Act as project manager to ensure all projects are operating to scope of work, on budget and on time
  • Assist with identifying opportunities to organically grow existing partnerships
  • Support on new business from time to time
  • Other tasks may apply

About you:

  • 3-5 years of experience in a similar role and industry
  • Bachelor’s degree
  • Ability to see the opportunity in every situation
  • Passionate about customer service
  • A Digital native who loves social media
  • Quick thinker who can manage multiple projects at once
  • Bilingual is a plus 


  • The client is unable to support 1099 / Corp-to-Corp or Independent Contractor arrangements at this time. All freelancers will be paid as W2 employees.
  • In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
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About Onward Search

Onward Search helps connect digital, creative and marketing talent with choice jobs at the nation's most recognized companies and digital agencies. We offer a full range of recruitment and staffing solutions to include contract, temp-to-perm, and permanent / executive search placement.

Onward Search is an equal opportunity employer, dedicated to a policy of non-discrimination in an employment with regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, veteran status or any other classification protected by federal, state and local laws and ordinances, nationally and internationally. Candidates must be at least 18 years old to be considered for employment. AA/EOE/M/F/D/V