Freelance UX Researcher

New York, New York | Freelance | Job ID #49741 |
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Our client, a New York based online luxury fashion retailer, is looking for a mid-to-senior level UX Researcher to join their team on an ongoing freelance capacity to help build out the UX Research process in their growing Product team. Our client is motivated to hire and is looking to bring talent in on a temp-to-hire structure beginning immediately on-site in NYC.

What you'll be doing:

  • Audit the company's current Product development process, research and roadmap.
  • Work with the design team to determine project objectives, plan out the research roadmap and the tools that will be used to execute user research.
  • Obtain important insights about users through different methods of research including things like ethnographic observation, diaries, usability studies, interviews, surveys or even something you create yourself.
  • Partner with data analytics teams to gather quant and qual data and determine how to leverage to improve process.
  • Take research findings and translate into usable insights and actionable design tools including things like personas, design principles, requirements, etc.
  • Share your research insights with team including designers, product managers, engineers and the executive team to inform all product and business decisions.
  • Conduct user testing on-site at our client.
  • Other tasks may apply.

About you:

  • 5+ years of experience in the user and UX research spaces.
  • Professional experience conducting live and remote usability studies and interviews.
  • UX Research experience in the web and mobile application spaces doing experience testing for mobile across iOS and ideally Android.
  • Ability to synthesize data into actionable insights.
  • Experienced in setting up and executing mobile user testing on-site and digitally.
  • Demonstrated ability to own and execute a user testing plan.
  • Bonus: have experience working on eComm, mobile retail and fashion.
  • Very strong at expressing your insights through different mediums (storytelling, writing, hands-on workshops).
  • Familiarity with the product and design process (mobile & desktop)
  • Must have portfolio of previous case studies to share.

Interested in this opportunity? Apply with your resume now!



  • The client is unable to support 1099 / Corp-to-Corp or Independent Contractor arrangements at this time. All freelancers will be paid as W2 employees.
  • In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
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About Onward Search

Onward Search helps connect digital, creative and marketing talent with choice jobs at the nation's most recognized companies and digital agencies. We offer a full range of recruitment and staffing solutions to include contract, temp-to-perm, and permanent / executive search placement.

Onward Search is an equal opportunity employer, dedicated to a policy of non-discrimination in an employment with regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, veteran status or any other classification protected by federal, state and local laws and ordinances, nationally and internationally. Candidates must be at least 18 years old to be considered for employment. AA/EOE/M/F/D/V