Instructional Writer

New York, New York | Freelance | Job ID #65369 |
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Onward Search is hiring an Instructional Writer on a contract basis for global music streaming company. This is a 6-month contract that has the potential for extension

Our client is looking for an Instructional Writer to join its Customer Education team, writing agency-focused educational material for e-learning courses for their Advertising Academy. In this role, you will be responsible for writing content for our branded e-learning program, partnering closely with our SMB Instructional Writer and agency/enterprise subject matter experts in drafting copy on the usage and benefits of digital audio advertising. The ideal candidate has demonstrated experience writing successful e-learning content for global and large-scale audiences that is easy to understand, intuitive, and brand-specific. This is an excellent opportunity to join a new and growing team and have a high impact on our business!



  • Write and maintain end-to-end course content for agency and enterprise audiences, coordinating and implementing feedback from the Customer Education team, leadership, subject matter experts, and other stakeholders.
  • Host kickoff and interviews with agency subject matter experts across the business to gather, document, and synthesize knowledge to be incorporated into educational offerings.
  • Work closely with the Content Manager, Customer Education, and agency sales leaders to organize course frameworks and content by learning theory.
  • Work with Content Manager, Customer Education, and subject matter experts to ensure course content is accurate, engaging, and interactive, maintaining communication during the development for updates or changes.
  • Ensure all course content is free from errors (with spelling, grammar, and company terminology) and abides by our brand identity guidelines.
  • Collaborate with the external vendor in e-learning course formatting and design, coordinating with the relevant parties to provide all necessary assets (visual, audio, etc.) needed for each build.



  • 2+ years of experience in curriculum development and writing.
  • 2+ years of experience with writing and editing for a major brand is a huge plus.
  • 2+ years of experience in developing content for large agency or enterprise customers is a huge plus.
  • Excellent command of the English language, especially the rules of spelling, grammar, punctuation, diction, syntax, etc.
  • Experience with digital advertising is a huge plus, preferably for a platform.
  • Knowledge and understanding of the latest adult e-learning best practices including accessibility, inclusivity, and learning styles.
  • Experience working cross-functionally across Marketing, Sales, Product, and User Experience teams.
  • Strong communication skills, written and verbal, with the ability to give and receive constructive feedback on content development with stakeholders.
  • High attention to detail and ability to articulate new concepts to beginners.
  • Passion for helping agencies and enterprise businesses get started with the company’s Advertising’s unique ad formats, self-serve platform, and education program.
  • Experience working across multiple markets or languages is a plus.

Does this sound like you? Apply today

Employer Details:

  • Onward Search is an equal opportunity employer, dedicated to a policy of non-discrimination in an employment with regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, veteran status or any other classification protected by federal, state and local laws and ordinances. Candidates must be at least 18 years old to be considered for employment. EOE/M/F/D/V/SO.
  • In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
  • Onward Search offers medical, dental, vision benefits, as well as a 401k program, for all eligible full time temporary assignments.
  • Onward Search is unable to support 1099 / Corp-to-Corp or Independent Contractor arrangements at this time. All freelancers will be paid as W2 employees.
  • Onward Search is a drug-free workplace.


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About Onward Search

Onward Search helps connect creative, marketing, and technology talent with top jobs at the nation's most recognized companies and digital agencies. We offer a full range of recruitment and staffing solutions to include freelance / contract, temp-to-perm, and permanent placement.