Lead UX Researcher

El Segundo, California | Freelance | Job ID #50924 |
Posted Last Month
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Our client, an entertainment company is looking to hire a Lead UX Researcher for a temp to perm opportunity located in El Segundo. This person will be responsible for leading and building out a new UX Research team focused on user insights and trends. You should be equal parts anthropologist, sociologist and marketer. You love research and excel at using it to get to the bottom of the real questions of what motivates people to buy and use a product/service and, once purchased, how they use it. Your insights will instruct the why, the what and the how.

Responsibilities, Skills and Experience:

  • Lead and motivate a team of skilled UX researchers to perform at a high level.
  • Lead and manage formative qualitative and quantitative research projects across the different landscapes illuminating insights and inspiration for designers to deliver engaging user experiences – formative, generative, foundational qualitative research.
  • Collaborate and act as the main liaison with various internal and external teams. Specifically, internal primary sources and outside secondary sources of insights.
  • Work with internal/external groups to plan, execute and share primary user insights
  • Create compelling, actionable POVs based on all sources of research and insights; POVs should lead to experience explorations and evaluations and/or innovation projects
  • Identify and contextualize new trends (user and business specific)
  • Initiate relevant research to understand new/adjacent opportunities
  • Must be aware of macro and micro trends (again, user and business specific) and how they might impact the business
  • Report and present insightful findings with actionable recommendations to key partners (design, product, dev, innovation lab and marketing)
  • 2+ years of direct people management experience within a UX research function
  • 8+ years of experience conducting user research; preferably within video entertainment
  • A BS or equivalent degree in Human Computer Interaction, Information Design, Graphic Design, or a related design or behavioral science discipline
  • Full-stack experience with all aspects of research (study design, analysis, and reporting)
  • Experience utilizing qualitative research methods (e.g., ethnographic, observational, on-on-one interviews, contextual inquiries)
  • Ability to meet ambitious deadlines and deliver high-quality work on schedule, including quickly turning around study plans and reports.
  • Excellent communication, presentation, interpersonal and analytical skills; the ability to communicate complex concepts clearly and persuasively across different audiences and varying levels of the organization.
  • Proficient in Excel, Keynote, PPT, Word
  • Experienced using UserTesting, UserZoom, dscout, Qualtrics, SurveyMonkey, etc.

​​Does this sound like you? Apply today!


Employer Details:

  • Onward Search is an equal opportunity employer, dedicated to a policy of non-discrimination in an employment with regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, veteran status or any other classification protected by federal, state and local laws and ordinances. Candidates must be at least 18 years old to be considered for employment. EOE/M/F/D/V/SO.
  • In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
  • The client is unable to support 1099 / Corp-to-Corp or Independent Contractor arrangements at this time. All freelancers will be paid as W2 employees.
  • Onward Search is a drug-free workplace.
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About Onward Search

Onward Search helps connect digital, creative and marketing talent with choice jobs at the nation's most recognized companies and digital agencies. We offer a full range of recruitment and staffing solutions to include contract, temp-to-perm, and permanent / executive search placement.