IT Analyst

Our client, a video game company, is seeking a IT Support Analyst to join the team.

You will work on the IT team and be responsible to:

• Conduct inventory, maintenance, and troubleshooting for all hardware and compute infrastructure
• Ensure compliance for all employees IT standards and security policies
• Develop instructional documentation and provide training to employees
• Roving support for employees for all Workstation, Dev Console and Mobile Phone needs
• Identify gaps across hardware and services and then execute initiatives to improve quality of service
• Mobileiron troubleshooting and backend MDM configuration
• Tier-2 mobile support for mobile VPN
• Experience with managing mobile/cellular devices for a large enterprise
• Assist with Fleet Team tasks
• Enroll phones using Apple configurator

Musts:

• 3-5 years of work experience
• Ability to work autonomously, prioritize, and self-manage time
• Excellent proficiency in written and verbal communication
• Resiliency / Flexibility
• Familiarity with servicing a broad spectrum of development collaboration tools including Perforce, GitHub, JIRA, Duo, Confluence and Google Apps
• Knowledge of MDM tools including SCCM, JAMF, and MobileIron
• Proficiency in MS Office Suite
• Windows and OSX security fundamentals
• Foundational understanding of Agile
• Knowledge and prior use of Ticket-tracking software

Employer Details:

• Onward Search is an equal opportunity employer, dedicated to a policy of non-discrimination in an employment with regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, veteran status or any other classification protected by federal, state and local laws and ordinances. Candidates must be at least 18 years old to be considered for employment. EOE/M/F/D/V/SO.
• In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
• Onward Search offers medical, dental, vision benefits, as well as a 401k program, for all eligible full time temporary assignments.
• Onward Search is unable to support 1099 / Corp-to-Corp or Independent Contractor arrangements at this time. All freelancers will be paid as W2 employees.
• Onward Search is a drug-free workplace.

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