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Support Engineer

Glendale, California
Freelance | Job ID #68393 | Posted Last Month

Our client, a major entertainment studio, is looking for a Support Engineer to join the team.


  • Taking problem requests from customers, tracking down the answers, and fixing those customers’ problems
  • Support systems in various ways, such as updating accounts, and running reports
  • Participating in the bug triage process along with the QA and engineering teams
  • Improving systems involves various engineering tasks such as:
  • Analysis of problems in systems
  • Fixing bugs, in Java or React code
  • Larger scale changes to improve the performance or reliability of systems


  • Working familiarity with Jira
  • Understanding of how user interfaces are different between web, mobile, and other devices
  • Strong skills in at least one programming language or platform, preferably Java/Spring or Javascript/HTML/CSS
  • Good understanding of REST and experience using it
  • Good understanding of at least one major database platform
  • Good communication skills

Employer Details:

  • Onward Search is an equal opportunity employer, dedicated to a policy of non-discrimination in an employment with regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, veteran status or any other classification protected by federal, state and local laws and ordinances. Candidates must be at least 18 years old to be considered for employment. EOE/M/F/D/V/SO.
  • In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
  • Onward Search offers medical, dental, vision benefits, as well as a 401k program, for all eligible full time temporary assignments.
  • Onward Search is unable to support 1099 / Corp-to-Corp or Independent Contractor arrangements at this time. All freelancers will be paid as W2 employees.
  • Onward Search is a drug-free workplace.


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