UX Researcher

Los Angeles, California | Permanent | Job ID #65107 |
Posted Last Week

Our client is looking to hire a UX RESEARCHER for a FULL-TIME Opportunity. In this role, you will be leading research projects as a trusted partner that contributes to the strategic planning and execution of the companies products and services, including web, tablet, and mobile experiences. You will work collaboratively with other researchers, designers, and various cross-functional teams, and share actionable insights at all phases of design and product development.




  • Plan, design and conduct both qualitative and quantitative research studies, including writing research plans that outlines study goals, user criteria and research methodology
  • Work closely with the UX design team and various stakeholders by asking the right questions to identify research needs
  • Work collaboratively with vendors to identify recruiting requirements and to launch studies within our online client community
  • Conduct both moderated and unmoderated research studies, in-person or remotely
  • Identify the best research method or mix of methods based on research questions, timeline, and resources
  • Analyze and triangulate qualitative and quantitative data in order to generate strategic and tactical insights along with actionable recommendations
  • Synthesize findings into meaningful themes to create and present impactful readouts/reports for various audiences
  • User research methods such as heuristic analysis, usability studies, ethnographic studies, contextual inquiry, and concept testing
  • Excellent verbal and written communications skills.
  • You work well with other team members such as designers, developers, product managers, and other key stakeholders
  • UX/CX Analytics tools such as Google Analytics, Google Tag Manager, hotjar, Tealeaf, etc.
  • Survey tools, Qualtrics preferred
  • Interactive prototyping tools
  • Remote research tools, Usertesting.com preferred
  • Accessibility knowledge preferred (WCAG, screen reader software, aXe, WAVE, etc.)
  • Agile/Scrum software development methodology
  • Excellent verbal and written presentation skills to communicate clear, concise findings and actionable recommendations to designers, technologists, and stakeholders
  • Experience creating and evaluating analytics and data visualization and dashboard design is a plus
  • Minimum of 5 years’ experience executing both qualitative and quantitative research (e.g. usability test, card sorting, tree test, ethnographic research, contextual inquiry, persona development, heuristic evaluations, participatory design on web and mobile apps)
  • Minimum of 5 years’ experience interacting with design and product teams
  • Minimum of 5 years’ experience working with Agile/Scrum software development methodology

​Apply now to learn more!

Employer Details:

  • Onward Search is an equal opportunity employer, dedicated to a policy of non-discrimination in an employment with regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, veteran status or any other classification protected by federal, state and local laws and ordinances. Candidates must be at least 18 years old to be considered for employment. EOE/M/F/D/V/SO.
  • In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
  • Onward Search offers medical, dental, vision benefits, as well as a 401k program, for all eligible full time temporary assignments.
  • Onward Search is unable to support 1099 / Corp-to-Corp or Independent Contractor arrangements at this time. All freelancers will be paid as W2 employees.
  • Onward Search is a drug-free workplace.


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About Onward Search

Onward Search helps connect creative, marketing, and technology talent with top jobs at the nation's most recognized companies and digital agencies. We offer a full range of recruitment and staffing solutions to include freelance / contract, temp-to-perm, and permanent placement.