UX Researcher

Pasadena, California | Freelance | Job ID #43280 |
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Our client's UX team is seeking a UX RESEARCHER to step into the role of User Researcher and Conversion Optimization & User Research. This role is responsible for designing, conducting, analyzing and reporting on user-centric design research and usability testing. Specifically it is identifying user needs and goals, task and workflow modeling, performing rapid iterative usability testing and more in-depth testing.


  • Work with minimal supervision on multiple projects
  • Showcase a quantitative grasp and understanding of different metrics
  • Passionate about analytics and able to provide insight into better understanding user behavior
  • Make recommendations to improve websites process flow
  • Solid understanding of traditional usability studies (one-on-one interviews, unmoderated testing, drawing from web metrics)
  • Analytical thinker who is results-oriented
  • Effective collaborator with stakeholders and peers
  • Able to conduct usability research in-lab, online and in field
  • Solid UX lifecycle solutioning (discovery, definition, design and optimization)
  • Serve as a repository of research-based usability knowledge
  • Work with team members to test business requirements using heuristic/qualitative methods
  • Work with designers to test proposed look and feel initiatives
  • Understanding of ethnography and personas and their influence
  • Expert in one or more of these: in-field research, HCI, usability testing, participatory design, in-production a/b testing, expert evaluation, web data analytics


  • Familiar with Adobe Target, Adobe Analytics or Google Analytics
  • Min of 2-3 yrs leading and conducting user research studies
  • Preferred 4+ years leading and conducing user research studies in interactive/digital marketing, testing and influencing user experience on consumer-facing, heavy transactional products within a large organization
  • BA or advanced certification in user research testing and analysis


  • The client is unable to support 1099 / Corp-to-Corp or Independent Contractor arrangements at this time. All freelancers will be paid as W2 employees.
  • In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
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About Onward Search

Onward Search helps connect digital, creative and marketing talent with choice jobs at the nation's most recognized companies and digital agencies. We offer a full range of recruitment and staffing solutions to include contract, temp-to-perm, and permanent / executive search placement.

Onward Search is an equal opportunity employer, dedicated to a policy of non-discrimination in an employment with regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, veteran status or any other classification protected by federal, state and local laws and ordinances, nationally and internationally. Candidates must be at least 18 years old to be considered for employment. AA/EOE/M/F/D/V