Medical Information Analyst

irvine, New Jersey | Freelance | Job ID #60764 |
Posted Last Week

Our client, a pharmaceutical organization, is looking for a Medical Information Analyst to join their team for a 6 month remote contract position!

Medical Information Analyst Responsibilities:

  • Carries out responsibilities in accordance with the organization’s policies, procedures, and state, federal and local laws
  • Receives, triages, and processes product identification calls, including speaking with the caller and documenting the request from the call into the Medical Information Database
  • Responsible for identification and coordination of transfer of any query that is beyond the scope of approved responses and requires an Allergan Medical Information Department staff member to offer a peer medical information reply
  • Responsible for Unsolicited Requests (Sales Representative/MSL) case data entry clean up and auditing
  • Assists with the processing of outgoing responses via database and hard copy mailings, as needed
  • Assists and collaborates with the Operations department on the Medical Information SharePoint portal
  • Responsible for Medical Information shared mailbox triage and handling
  • Identifies Adverse Events and Quality Complaints to triage appropriately and runs Reconciliation Reports per Compliance
  • Coordinates Global Scientific Information requests to the appropriate medical personnel
  • Performs related duties, as assigned

Medical Information Analyst Requirements:

  • Bachelor's Degree
  • At least one year related experience
  • Food and Drug Administration (FDA), and other regulatory requirements
  • Knowledge of HIPAA Privacy Laws
  • Call Center experience preferred
  • Customer service procedures and techniques
  • Computer systems, database and software applications
  • English usage, spelling, grammar and punctuation
  • Current company policies and procedures, including safety rules and regulations
  • Standard office procedures, practices and protocols
  • MS Office (Access database knowledge, Excel, Outlook) preferred
  • SharePoint knowledge preferred
  • InContact and/or other call center phone system experience preferred
  • Previous Medical/Scientific experience preferred

Employer Details:

  • Onward Search is an equal opportunity employer, dedicated to a policy of non-discrimination in an employment with regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, veteran status or any other classification protected by federal, state and local laws and ordinances. Candidates must be at least 18 years old to be considered for employment. EOE/M/F/D/V/SO.
  • In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
  • Onward Search offers medical, dental, vision benefits, as well as a 401k program, for all eligible full time temporary assignments.
  • Onward Search is unable to support 1099 / Corp-to-Corp or Independent Contractor arrangements at this time. All freelancers will be paid as W2 employees.
  • Onward Search is a drug-free workplace.


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About Onward Search

Onward Search helps connect creative, marketing, and technology talent with top jobs at the nation's most recognized companies and digital agencies. We offer a full range of recruitment and staffing solutions to include freelance / contract, temp-to-perm, and permanent placement.