Merchandising Assistant

San Bruno, California | Freelance | Job ID #45242 |
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Onward Search is looking for a highly motivated, flexible problem-solvers and story-tellers with a passion for Site Merchandising!

The Merchandise Assistant manages the acquisition, coordination and tracking of his/her subcategory item pages and shelves on the website. He/She manages item page content, cross-sells, and accessories for the merchandise department. He/She assists the call center associates with customer service questions. This position will be responsible for managing the acquisition, coordination and tracking of inbound supplier data.

This Merchandise Assistant will be working across our clients home decor division.

Essential Duties and Resposibilities:

  • Supports the item level efforts of all merchandise categories reporting to the Category Manager
  • Works closely with the copywriters and supplier to manage content acquisition
  • Works closely with the Item Set Up Team and supplier to manage the procurement and coordination of digital images and/or samples for the site
  • Work with Web Collage, CNET, and on product demos and page outlook enhancement
  • Sample Coordination + Product Development Assistance: Organize samples for vendors/partners accurately
  • Assist in reporting via various systems including Teradata, Thoughtspot, Item Query, etc.
  • Monitor reviews and ratings feedback
  • Submit critical tickets for system, or data repairs
  • Run reports to insure end dates are accurate for items existence
  • Run weekly out of stock reports for drop shipment items and email them out to pertaining suppliers for ETA
  • Coordinate with Associate Operations Manager, Website Resolutions, and the Legal Team to resolve customer service issues promptly and accurately
  • Provide additional support to the Item Set Up Team, PIM Support team, and Inbound Team as defined by the category manager
  • Provide new MAs within the department basic training
  • Perform competitive analysis by collecting market data (pricing, assortment, promotion) for competitive products
  • Comp shop other competitor sites

Required Qualifications:

  • 1+ years of experience in merchandising, customer service, project coordination, or administrative capacity.
  • Possess business acumen
  • Strong communication skills, verbal and written

Apply today, we look forward to reviewing your resume!





  • The client is unable to support 1099 / Corp-to-Corp or Independent Contractor arrangements at this time. All freelancers will be paid as W2 employees.
  • In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
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About Onward Search

Onward Search helps connect digital, creative and marketing talent with choice jobs at the nation's most recognized companies and digital agencies. We offer a full range of recruitment and staffing solutions to include contract, temp-to-perm, and permanent / executive search placement.

Onward Search is an equal opportunity employer, dedicated to a policy of non-discrimination in an employment with regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, veteran status or any other classification protected by federal, state and local laws and ordinances, nationally and internationally. Candidates must be at least 18 years old to be considered for employment. AA/EOE/M/F/D/V