Operations Specialist

San Francisco, CA | Freelance | Job ID #48299 |
Posted Earlier this month
 

Our client, a well-known eCommerce brand is seeking an Operations Specialist for a 12-month extendable contract opportunity working out of their San Francisco office. The day to day responsibility for this candidate will include: executing the ticketing system, create contact lists, manage the pricing, distribution, and sale of tickets, as well as create reports. Apply today to learn more!

Skills:

  • Support Account Managers in day-to-day client interactions.
  • Troubleshoot partner issues and resolve promptly.
  • Using the company’s internal software to manage all aspects of client inventory:
  • Listing – Add the correct allocation per ticket type for various client events including festivals, tours, and one-off shows.
  • Pricing – Monitor market prices for partner inventory and adjust per pricing guidelines set.
  • Distribution – Upload PDF tickets, ship RFID wristbands, and possible onsite Box Office help to ensure all partner orders are fulfilled.
  • Sales – Track and maintain ticket allocations against partner sales goals.
  • Reporting – Pull sales and data reports for partner recaps.
  • Collaborate internally and externally to best prioritize projects, campaigns, and client events.
  • When inefficiencies with processes are identified, help recommend and implement solutions.
  • Additional responsibilities will consist of day-to-day management of partnership accounts including: cultivating exceptional relationships with partners, implementing & activating all contract deliverables, developing and driving new product strategy, maximizing assets and reporting results.

Requirements:

  • 2+ years of experience in a job with similar duties and tasks.
  • Proactive team player committed to delivering results in a fast paced environment. 
  • Strong project management, attention to detail, organizational, and communication skills. 
  • Understanding of e-commerce and internet based business. 
  • Strong desire to innovate and improve current processes. 
  • Superb skills using all Office, Excel and PowerPoint. 
  • Proficiency in using CRM databases such as Salesforce. 
  • Bonus: Music industry and/or ticketing experience.

​​Does this sound like you? Apply today! 

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Disclaimer:

  • The client is unable to support 1099 / Corp-to-Corp or Independent Contractor arrangements at this time. All freelancers will be paid as W2 employees.
  • In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
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About Onward Search

Onward Search helps connect digital, creative and marketing talent with choice jobs at the nation's most recognized companies and digital agencies. We offer a full range of recruitment and staffing solutions to include contract, temp-to-perm, and permanent / executive search placement.

Onward Search is an equal opportunity employer, dedicated to a policy of non-discrimination in an employment with regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, veteran status or any other classification protected by federal, state and local laws and ordinances, nationally and internationally. Candidates must be at least 18 years old to be considered for employment. AA/EOE/M/F/D/V