Pardot Administrator

Las Vegas, Nevada | Freelance | Job ID #59691 |
Posted Last Week
 

National Pardot Administrator

The National Pardot Administrator will assist in managing the Salesforce Pardot and Engage platforms for our client. Reporting to the Marketing & Sales Enablement Leader, the National Pardot Administrator will monitor system usage, ensuring opportunities for improvement are identified and escalated for resolution, field user adoption including onboarding, training and ongoing support, and assist with reporting and license management.

Attributes/Skills:

B2B Analytics Experience

Preferred

HTML

Required

Salesforce Advanced User

Required

Pardot Certifications

Level 1 required but Level 2 preferred

Smartsheet

Preferred

Specific Job Duties:

Tool

Project

Description

Engage

Monitor Engage Admin chatter, support discussion

Provide news and updates to all Engage Admins through Chatter.

Engage

National Producer Engage Activity Report

Manage SF reports to provide Engage usage summary, communicate to key stakeholders

Engage

Problem solve sync errors

Sync errors can originate from either platform and require investigation in both systems.

Pardot

Engage Onboarding Requests

Support regions inquiring about using Engage.

Pardot

Pardot Tag Management- National Oversight

Consolidate tags, delete tags created by mistake, coach on needed tags

Pardot

Support Pardot questions for regions not using Pardot

Support and investigate Salesforce inquiries from Canada, SE, Bouchard, Trion and Corporate

Pardot

Pardot Onboarding Requests

Support agencies and regions inquiring about using Pardot

Pardot

User Management

Manage and support permission settings for 1,600 Users

Pardot

Contact Allocations

manage regional allocations lists and automation rule

Pardot

Pardot Reporting- Dashboards (set up & coordination with SF Team)

Likely coming up in Q1

Pardot

Salesforce Pardot Service Notifications / Upcoming Pardot Releases

Pardot is consistently rolling out new tools and phasing out old ones.

Pardot

Support Internal Communications

Answer and investigate employee list questions for all regions

Pardot

Pardot Q&A

General questions and support users of Pardot.

Pardot

Social Connector Oauth token reminders

Facebook and LinkedIn require each connected account re-verify passwords quarterly

Pardot

Support questions for new builds

Support team inquiries and provide coaching on projects

Smartsheet

Engage license administration

Manage license requests in Smartsheet, create users in Pardot and inform Katerina to grant Engage licenses

Smartsheet

Engage license reassignments

Coordinate with regional Engage Admins and make the request to SF team to revoke license

Employer Details:

  • Onward Search is an equal opportunity employer, dedicated to a policy of non-discrimination in an employment with regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, veteran status or any other classification protected by federal, state and local laws and ordinances. Candidates must be at least 18 years old to be considered for employment. EOE/M/F/D/V/SO.
  • In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
  • The client is unable to support 1099 / Corp-to-Corp or Independent Contractor arrangements at this time. All freelancers will be paid as W2 employees.
  • Onward Search is a drug-free workplace.
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About Onward Search

Onward Search helps connect creative, marketing, and technology talent with top jobs at the nation's most recognized companies and digital agencies. We offer a full range of recruitment and staffing solutions to include freelance / contract, temp-to-perm, and permanent placement.