Product Documentation Specialist

Atlanta, Georgia | Freelance | Job ID #48594 |
Posted Last Month

Onward Search is looking for a Product Documentation Specialist to join our prominent corporate client in Atlanta! This is an onsite W2 contract role expected to last for 3+ months and 40 hours/week are expected. Benefits are available throughout the life of the engagement.

Job Summary:

  • You will be responsible for reviewing, updating and editing digital and paper-based product instructions and documentation that will help the customer better understand the product line.
  • You are collaborative and comfortable partnering with cross-functional teams and stakeholders on ideas and solutions that impact user-facing design.
  • You are an independent thinker and are comfortable making decisions on larger projects.
  • The focus will be on content writing and editing, but some light design work may also be required.


  • Develop, draft, and launch improved and custom paper- and digital-based product instructions, documentation, manuals, and SOPs.
  • Partner with cross-functional teams through a project from ideation through deployment.
  • Assist in project development, team interactions, business insights, and product ownership.
  • Analyze customer, business and product performance metrics and interpret underlying drivers to translate into data-based recommendations regarding documentation and the product experience.
  • Develop a product documentation vision which aligns with and enhances consumer needs, market and competitive trends and corporate strategy.
  • Research and evaluate product performance to help support UX improvements that optimize UX and strengthen products and services.

Minimum Requirements:

  • Bachelor’s degree in Copywriting, English, Graphic Design, or a similar field.
  • 3 – 5 years of professional experience in content and documentation development and design, preferably on a product team within a large, complex corporation.
  • Proficiency in Adobe Illustrator, Photoshop and InDesign.
  • Experience with Sketch strongly preferred.
  • Portfolio or work samples are required and should be submitted at the time of application.

Does this sound like you? Apply today! 



  • The client is unable to support 1099 / Corp-to-Corp or Independent Contractor arrangements at this time. All freelancers will be paid as W2 employees.
  • In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
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About Onward Search

Onward Search helps connect digital, creative and marketing talent with choice jobs at the nation's most recognized companies and digital agencies. We offer a full range of recruitment and staffing solutions to include contract, temp-to-perm, and permanent / executive search placement.

Onward Search is an equal opportunity employer, dedicated to a policy of non-discrimination in an employment with regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, veteran status or any other classification protected by federal, state and local laws and ordinances, nationally and internationally. Candidates must be at least 18 years old to be considered for employment. AA/EOE/M/F/D/V