Onward Search needs a Product Manager/Business Analyst for a Global Hospitality Company. Company is a leader in their industry and is continuing to create the best possible customer experience.
You’ll join the Product Management team to build and tweak their Digital Guest Experience.
This is a 1 year contract opportunity.
To learn more about this Product Manager/Business Analyst opportunity, apply now and chat with a recruiter today!
As a Product Manager/Business Analyst you’ll:
• Drive new product development – through the writing of sound business requirements based on capabilities which will define the functionality in the process to capture full perspective in creating “best fit” products
• Measure product performance and lead performance improvement initiatives. Identify and understand the performance drivers and set up ongoing diagnostics and monitoring capabilities once implemented.
• Responsible for the quality of product deployed and work closely with the support teams to define appropriate support SLAs and to improve guest satisfaction scores.
• Manage product lifecycles: continually evaluate product performance and key customer insights and ensure new product needs are identified far enough in advance to address needs before product obsolescence.
• Communicate product information: including product roadmap, specifications, value proposition, sales tools training tools and competitive information to stakeholders. Provide status updates to PMO for regular reporting cycles.
Skills & Experience needed:
5 plus years progressive work-related experience, with preferred direct hands-on hotel experience including 3+ years of experience in product management, product/platform development, preferably with demonstrated travel (hospitality) industry experience and understanding of multiple disciplines/processes related to the position.
Technical skills and Knowledge
• Demonstrated deep knowledge and understanding in a specific area of expertise including various travel and hospitality products.
• Demonstrated effective verbal and written communication skills for the purpose of providing information to clients, vendors, senior management and staff. Demonstrated storytelling ability using slides to present new concepts, research findings, and business outcomes to various groups including corporate clients, senior management, potential vendors, and industry consultants.
To learn more about this Product Manager/Business Analyst opportunity, apply now and chat with a recruiter today!
What’s in our benefits packages:
At Onward Search, our job is to find you dream jobs.
We are creatives, marketers and digital wizards who use our talents to connect talented people with the nation’s leading brands. And our relationship won’t end with your start date.
More than recruiters, we are your advocates, advisors, and employers of record. We pay weekly, make sure your needs are met, and measure our success by yours. Join us.
DE&I is not just our promise, it’s our passion.
Onward Search is an equal opportunity employer dedicated to a policy of non-discrimination in employment regarding race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, veteran status, or any other classification protected by federal, state and local laws and ordinances.
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Employer Details:
Pay: $58 - $61 hourly
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