Project Manager - CRM

Santa Monica, California | Freelance | Job ID #50555 |
Posted Last Month
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Onward Search is on the hunt for a Technical Project Manager with CRM experience to join our start-up client for a 3 month contract assignment that could go FT.

You will report to the Director of CRM and will be responsible for the project management of subscription email campaigns, and API triggered workflows.

Specific Responsibilities include:

  • Working with offsite technology teams to support automated email campaigns for our client's subscription marketing.
  • Audit channels to make sure API's are coding properly, and dynamic content is accurate.
  • Project management for emails, digital assets, research projects, and surveys from brief to launch
  • Briefing and communicating project status to CRM program leads
  • Routing project components for review, feedback, and approval between the creative & development departments as well as key stakeholders
  • QA of emails and campaigns prior to release
  • Creating project timelines and communicating scope changes to leadership
  • Monitoring email performance of both one-time and automated emails


  • 5+ years of project management experience in digital marketing and/or advertising
  • Must have experience working with API triggered workflows.
  • Must have be extremely detail-oriented and have experience working with JIRA or similar software.
  • Prefer candidates who have worked for subscription marketing companies on CRM/ email campaigns.
  • Must be able to read SQL. You don't need to be able to write SQL, but it's a plus if you can.
  • Expert level MS Office
  • Ability to create workflows and timelines and manage resources effectively
  • Understanding of onsite, HTML, website creation and digital creative and production landscape
  • Bachelor’s degree in Marketing, Production or relevant experience

Bonus Qualities:

  • Experience with basic email performance metrics reporting
  • Localization experience
  • Experience with and MailChimp
  • Start-up or agency experience

Employer Details:

  • Onward Search is an equal opportunity employer, dedicated to a policy of non-discrimination in an employment with regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, veteran status or any other classification protected by federal, state and local laws and ordinances. Candidates must be at least 18 years old to be considered for employment. EOE/M/F/D/V/SO.
  • In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
  • The client is unable to support 1099 / Corp-to-Corp or Independent Contractor arrangements at this time. All freelancers will be paid as W2 employees.
  • Onward Search is a drug-free workplace.
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About Onward Search

Onward Search helps connect digital, creative and marketing talent with choice jobs at the nation's most recognized companies and digital agencies. We offer a full range of recruitment and staffing solutions to include contract, temp-to-perm, and permanent / executive search placement.