Project Manager

Richmond, Virginia | Freelance | Job ID #47646 |
Posted Last Month
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Our client, a premier financial institution, and Fortune 50 company is at the center of curating the brand as we seek to lead and inspire the entire enterprise to deliver the most loved and sought after financial services brand. Currently, we are seeking a motivated Project Manager for a long-term extendable contract opportunity. Apply today to learn more about this exciting role!

The Brand Portal Project Manager and Administrator lead the project management, ongoing maintenance, functionality testing/troubleshooting and mailbox management of the Portal (an online portal that educates and inspires the Enterprise and our brand agency partners). S/he also supports the Platform Product Owner with the installation, configuration, and governance of this platform.

This position works closely with the Platform Product Owner, Product Manager, creative team, and technology team to ensure optimal performance and user experience.


  • Own the master project schedule, plan and coordinate project resources, and manage meeting agendas and next steps (follow up)
  • Responsible for managing and maintaining the following for the Brand Portal:
  • Base product configuration
  • Taxonomy
  • User groups, user profiles and permissions
  • Policies and processes
  • Associated mailbox
  • Triage, track and respond to all incoming inquiries.
  • Work with associated team members to identify appropriate answers to questions from across the enterprise and develop documented guidelines.
  • Coordinate and perform ongoing feature and functionality testing of Brand Portal.
  • Communicate platform issues to Platform Product Owner and Product Manager.
  • Develop and maintain a comprehensive Standard Operating Procedure documentation.
  • Coordinate with Platform Product Owner, Product Manager, and technology team for new software releases and system upgrades.
  • Escalate networking and operating system problems to the technology team.
  • Maintain data files and monitor system configuration to ensure data integrity.


  • Bachelor’s Degree or Military Experience
  • 1-2 years of digital experience
  • 1-2 years of project management experience
  • 1-2 years of experience working with creative or tech teams
  • Excellent Customer Service / Communication Skills
  • Bachelor’s Degree in Computer Science
  • 1-2 years working with online portals
  • 1-2 years working with creative and tech teams
  • Proficiency in one or more of the following: project management, mailbox management, and document management
  • Strong taxonomy and metadata skills


  • The client is unable to support 1099 / Corp-to-Corp or Independent Contractor arrangements at this time. All freelancers will be paid as W2 employees.
  • In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
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About Onward Search

Onward Search helps connect digital, creative and marketing talent with choice jobs at the nation's most recognized companies and digital agencies. We offer a full range of recruitment and staffing solutions to include contract, temp-to-perm, and permanent / executive search placement.

Onward Search is an equal opportunity employer, dedicated to a policy of non-discrimination in an employment with regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, veteran status or any other classification protected by federal, state and local laws and ordinances, nationally and internationally. Candidates must be at least 18 years old to be considered for employment. AA/EOE/M/F/D/V