Community Manager

Our independent social media agency client is looking for a Community Manager with 2-3 years of experience in day-to-day content creation and publishing management. We are looking for candidates with the following skillset and experience to fill the role. 

Responsibilities:

• Work with internal and external teams to help produce and publish strategic content, grow brand communities, and address individual needs from a customer service perspective.
• Consistently monitor and optimize executions to increase overall brand engagement and account growth.
• Respond while staying on the brand to the client's page and external comments on other extrnal Tiktok fyps.
• Quickly identify trends, and engagement opportunities to insert the brand in.
• Develop engagement strategies for brands that help achieve key business objectives.
• Create cool activations that speak to a target audience and weave in important insights that help accomplish larger innitiatives.
• Social listening and ongoing monitoring of social conversations to uncover right opportunities.
• Understand a brand’s voice, especially how to adopt this into the social vernacular.
• Handle revisions and direction from your supervisor positively and efficiently.
• Understand the guardrails and how to stay brand safe, while also being thoroughly invested in social and understanding the culture and ecosystem of each platform.
• Confident and comfortable interacting with both internal teams and clients on a regular basis.
• Dig into the data and identify learnings and insights that will help the greater team develop new content formats and ways of reaching audiences through community management.
• Strong organizational skills (manage multiple channels and global/local market content calendars)
• Well-versed and up to speed in the latest social media technologies, platforms, services and analytics tools.
• Proven writing skills (technical and creative)
• Strong collaborator across internal and client teams
• Quick with feedback and revisions
• Keen with accuracy and proofreading
• Can handle multiple work streams and points of contact with ease

Requirements:

• 2-3 years of experience working on branded social media and managing social media content for brand/owned channels, agency setting preferred
• A creative background (no formal requirements -- we’re open to hearing your story)
• Expert knowledge with all current social platforms
• Experience with social listening and publishing tools
• Impeccable writing, public speaking and overall communication skills. This will entail copywriting, client communications and reporting (collect and keep track of engagement data for comments, innovate on our CM strategy and learn from data, etc.)
• Content and editorial expert
• Passionate and knowledgeable about film, the entertainment industry, pop-culture, and relevant markets
• On top of the latest industry trends, breakthrough creative campaigns, emerging technologies, pop culture and current events. Bring forward opportunistic ideas proactively to take advantage of these trends in real-time.
• Strategic thinker at the core with the ability to identify an insight and turn it into a sound strategic recommendation
• Strong analytical and critical thinking skills; and understand what is working and how we can make things better
• Proficient in Keynote, G-suite and all social platforms
• Must be self-motivated and a master multitasker who crushes day-to-day interactions but understands and takes action on road-mapping and planning ahead
• Ability to prepare client-ready documents and liaise with clients and brand agency partners

Does this sound like you? Apply today! 

Employer Details:

• Onward Search is an equal opportunity employer, dedicated to a policy of non-discrimination in an employment with regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, veteran status or any other classification protected by federal, state and local laws and ordinances. Candidates must be at least 18 years old to be considered for employment. EOE/M/F/D/V/SO.
• In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
• Onward Search offers medical, dental, vision benefits, as well as a 401k program, for all eligible full time temporary assignments.
• Onward Search is unable to support 1099 / Corp-to-Corp or Independent Contractor arrangements at this time. All freelancers will be paid as W2 employees.
• Onward Search is a drug-free workplace.