Our client, a Technology Consulting firm, is looking for a Research Content Specialist for their growing office in Stamford, CT. The role’s primary responsibilities will be to support the team in North America.
Some of the primary responsibilities will include email box monitoring, Service Request Creation, Routing of Requests, and Crediting Analyst. The Research Content Specialist will manage a shared email box and enter information into a database that tracks interactions between our client and their partners. The individual will analyze the data to check on the timeframe for interactions to be followed up on and results as well as additional interaction analysis. Some responsibilities will also require the individual to route e-mails and tickets.
Skills and Requirements:
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