Research Coordinator

Plano, Texas | Freelance | Job ID #44751 |
Posted Last Month
 
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Onward search is looking for a Research Coordinator for a Fortune 500 client in Plano, Texas.

We are looking for a Coordinator to assist Researchers by managing the relationship with intent leads, research participants and by coordinating the schedule for the Experience Design Research research team.

Responsibilities:

  • Assist User Experience Researchers in planning, scheduling, and coordinating research sessions
  • Manage incoming research requests and relationships with intent leads
  • Manage timelines, coordinate prioritization meetings with Researchers, and ensure logistical requirements have been met for research sessions
  • Assist Researchers in setting up online research studies using survey tools such as UserZoom
  • Partner with recruiting vendors to share recruiting criteria, manage progress on recruitment/scheduling and ensure screening criteria have been met
  • Greet research participants, manage sign-in process, and make sure they are properly set up to begin research
  • Answer any questions participants might have and make sure they are compensated for their time

You have:

  • 2 years experience with coordinating projects and timelines
  • Experience in a customer service role
  • Ability to think quickly, resolve problems, and multi-task
  • Ability to keep a calm and pleasant demeanor under tight time frames and sometimes unpredictable environment
  • Driven to improve current procedures and make team more efficient in research prioritization and recruiting
  • Excellent oral and written communication skills
  • Ideally you have a clear understanding of User Experience and research tools
  • Bachelor’s degree or military experience

Plusses:

  • 3 years of project coordination experience
  • 3 years of scheduling experience
  • 2 years of experience working with vendors
  • 2 years of experience working in a usability lab
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Disclaimer:

  • The client is unable to support 1099 / Corp-to-Corp or Independent Contractor arrangements at this time. All freelancers will be paid as W2 employees.
  • In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
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About Onward Search

Onward Search helps connect digital, creative and marketing talent with choice jobs at the nation's most recognized companies and digital agencies. We offer a full range of recruitment and staffing solutions to include contract, temp-to-perm, and permanent / executive search placement.

Onward Search is an equal opportunity employer, dedicated to a policy of non-discrimination in an employment with regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, veteran status or any other classification protected by federal, state and local laws and ordinances, nationally and internationally. Candidates must be at least 18 years old to be considered for employment. AA/EOE/M/F/D/V