Retention Marketing Manager (Braze)

Description

Our client, an online marketplace, is seeking a Retention Marketing Manager for a temporary remote position (6 months to start). This role uses lifecycle marketing, behavioral insights, and segmentation to drive seller engagement, retention, and adoption of tools and services. You’ll shape campaigns and experiments with cross-functional teams to support seller growth.

There is no application deadline for this role.

Retention Marketing Manager Responsibilities:

• Contribute to the long-term seller engagement roadmap by proposing, prioritizing, and delivering campaigns and experiments.
• Develop and implement multi-channel marketing strategies with analytics and seller marketing partners.
• Create retention tactics that encourage sellers to adopt tools, improve shop quality, and explore new features.
• Build audience segments and use behavioral insights to identify opportunities that improve seller retention and campaign effectiveness.

Retention Marketing Manager Qualifications:

• Demonstrated retention and lifecycle marketing expertise, including driving behavior change and product adoption through data-driven tactics.
• Experience designing and optimizing multi-channel lifecycle marketing campaigns.
• Experience with marketing automation platforms, ideally Braze, and audience segmentation.
• Ability to interpret behavioral insights, testing results, and engagement trends.
• Ability to execute end-to-end by building roadmaps, managing complex workflows, and delivering experiments.

Perks and Benefits:

• Medical, Dental, and Vision Insurance.
• Life Insurance.
• 401(k) Program.
• Commuter Benefit.
• eLearning and Ongoing Training.
• Education Reimbursement.

Eligibility requires working over 30 hours per week on an assignment lasting at least 10 weeks.

If you meet the qualifications and are excited about this opportunity, apply today! Our team will connect with you to discuss next steps, support you through the interview process, and advocate for your success.

About Onward Search

Onward Search is a nationwide staffing agency and talent solutions provider specializing in creative, marketing, and technology professionals. We work with our nationwide clients to continuously pipeline and fill specialized roles. As such, not all jobs contain an application deadline. For questions about our employment process, please contact [email protected].

Equal Opportunity Employment

We are an equal opportunity employer. We do not discriminate based on race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other protected category. Candidates must be at least 18 years old to be considered for employment.
EOE/M/F/D/V/SO

Inclusive Hiring Practices

We’re committed to making every part of our hiring process accessible and inclusive. If you need any accommodations or adjustments to support you during the application or interview process, please contact us at [email protected].

Employment Eligibility

In compliance with federal law, all persons hired must verify their identity and eligibility to work in the United States. We are unable to support 1099 / Corp-to-Corp / Independent Contractor arrangements. All freelancers will be hired as W2 employees.

Benefits

We offer medical, dental, and vision insurance as well as a 401(k) retirement plan to all eligible full-time temporary employees. Onward Search is a drug-free workplace.

Virtual Interview Process

To help streamline the hiring process and ensure a more flexible and accessible experience for all candidates, we’ve partnered with Alex.com, a virtual interviewing platform. For select job openings, you may receive an invitation to interview with Alex via email at [email protected].

Alex will guide you through a brief set of questions to help us better understand your background and interests. The virtual interview can be completed on your own time, and your responses will be reviewed by our recruiting team as part of the screening process.

To learn more about the platform, visit https://www.alex.com/.

Job Seeker Scam Alert

We’ve become aware of fraudulent recruiters impersonating Onward Search representatives to collect personal or financial information from potential job seekers. Please be advised, we will only communicate with our talent through verified email addresses such as @onwardsearch and will never reach out through Gmail or any other public domains. You can learn more about potential threats and how to protect yourself by visiting our job seeker scam alert page.

Compensation