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Posted 2 weeks ago

Item Setup Analyst

Providence, Rhode Island
$31 - $33 hourly
Job ID #73083

Onward Search needs a Retail Account Analyst for a national toy company.  In this role, you will assist the account and sales teams with setting up and maintaining items, ensuring accuracy, detail, and timeliness in updates. Maintain exceptional support for accounts to minimize potential liabilities from inaccurate or delayed data, reducing chargebacks. Enhance efficiency in item setup, data reporting, and account systems to streamline processes.
This is a 6-month project opportunity that could extend to 12 months. Hybrid position working on Tuesday, Wednesday and Thursday in Pawtucket, RI and WFH on Monday and Friday.

As a Retail Account Analyst you’ll: 

  • Execute seasonal item setup in the account's system through GDSN or in accordance with the retailer's specifications.
  • Regularly manage item maintenance on a weekly basis, encompassing UPC, case pack, dimensions, and price modifications and additions.
  • Initiate new item configurations and implement item upkeep procedures. Stay abreast of all retailer prerequisites and deadlines concerning item setup and maintenance.
  • Update Business Process Procedures and Account Calendars to align with the latest information available.
  • Adhere to retailer and sales team expectations and timelines.
  • Maintain accurate individual account Item Trackers in Excel.
  • Collaborate with Sales, Replenishment, and Account Support Order Management to validate item adjustments directed by US marketing.
  • Fulfill requested item setups by Sales/Replenishment.
  • Coordinate Sample/Comp orders tailored to customer specifications for seasonal setups to ensure punctual delivery.
  • Identify and address missing data points and images.
  • Collaborate as a team member to assess and enhance data processes for increased efficiencies.
  • Conduct research on account chargebacks and manage appeals when necessary.
  • Work towards 100% synchronization by identifying potential obstacles and working with appropriate personnel on resolutions as needed.
  • Work with IT, Data Governance, outside partners and directly with Account on GDSN troubleshooting when appropriate. 
Skills & Experience needed:  
  • BS in Business Administration or equivalent.
  • 3-5 years of experience in Process Management. 
  • Experience with Wal-Mart, Target, or similar mass retailers.
  • Proficient computer skills, particularly in Microsoft Office, including Advanced Excel abilities like v-lookups and pivot tables.
  • Outstanding communication and interpersonal abilities.
  • Capable of collaborating and working effectively within a team.
  • Adaptable and comfortable in a dynamic, fast-paced setting.
  • Consistently delivers results within specified timeframes.
  • Solid analytical and problem-solving capabilities.
  • Efficiently manages multiple tasks with meticulous attention to detail.
  • Demonstrates proactive customer service orientation.

To be considered for this Retail Account Analyst opportunity, apply now today! 

What’s in our benefits packages:  

  • Medical, Dental, and Vision Insurance 
  • Life Insurance 
  • 401k Program 
  • Commuter Benefit 
  • eLearning 
  • Education Reimbursement 
  • Ongoing Training & Development  
  • *To qualify for our benefits package, you must work over 30 hours per week and the length of assignment must be a minimum of 10 weeks.  

At Onward Search, our job is to find you dream jobs.  

We are creatives, marketers and digital wizards who use our talents to connect talented people with the nation’s leading brands. And our relationship won’t end with your start date.  

More than recruiters, we are your advocates, advisors, and employers of record. We pay weekly, make sure your needs are met, and measure our success by yours. Join us. 

DE&I is not just our promise, it’s our passion. 

Onward Search is an equal opportunity employer dedicated to a policy of non-discrimination in employment regarding race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, veteran status, or any other classification protected by federal, state and local laws and ordinances.  


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Employer Details:

  • Onward Search is an equal opportunity employer, dedicated to a policy of non-discrimination in an employment with regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, veteran status or any other classification protected by federal, state and local laws and ordinances. Candidates must be at least 18 years old to be considered for employment. EOE/M/F/D/V/SO.
  • In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
  • Onward Search offers medical, dental, vision benefits, as well as a 401k program, for all eligible full time temporary assignments.
  • Onward Search is unable to support 1099 / Corp-to-Corp or Independent Contractor arrangements at this time. All freelancers will be paid as W2 employees.
  • Onward Search is a drug-free workplace.
$31 - $33 hourly
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