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Manager, Content Management

Sunnyvale, California
Freelance | Job ID #68352 | Posted one year ago

Our client, a global creative content production company, is seeking a Manager, Content Management to join the team.


  • Manage a team of content managers and content management leads
  • Support the Head of Content and support delivery of critical content to websites across the client’s web properties
  • Oversee the evolution of the CMS platforms
  • Day-to-day operations of the content management team, developing and improving process, informs training, education, setts goals for career development, and serves as a liaison between Hogarth and our client partners
  • Mentoring and career development of Content Managers and Senior Content Managers
  • Work with the Head of Content Management to define overall team strategy, goals and expectations
  • Facilitate the cultivation of team culture
  • Manage the relationship to other teams within company
  • Partners with Senior Management, Operations and HR to establish and communicate company strategy and policy
  • Proactively identify project risks and develop mitigation plans to address them
  • When necessary, undertake content management activities in support of product launches and other marketing programs
  • Manage partner relationship
  • Communicate identified risk to partners
  • Clear roadblocks and manages external negotiation
  • Owns resourcing/project staffing (in consultation with Partner)
  • Work with client to establish overall Content Strategy
  • Manages team process/workflow definition and optimization
  • Ensures documentation and training
  • Defines and enforces the limits of the CM role


  • Exceptional attention to detail
  • Highly detail oriented, with a drive for perfection down to the last pixel
  • Experience managing content for a global audience and using a CMS required
  • Ability to motivate and maintain the team and communicate with client partners using strong written and verbal communication skills
  • Thoroughness and accuracy are ubiquitous in our work
  • Excellent communication skills, and a demonstrated ability to work with others in an unpredictable environment
  • Flexibility to deal with rapidly changing, time-constrained launch schedules
  • Resourceful, adaptable, and results-oriented with high energy and a positive attitude
  • Able to balance multiple projects and assignments and thrives in a challenging, fast-paced web publishing workplace
  • Skilled and experienced in estimating resource needs and schedules
  • Experience managing content management or web production teams
  • Experience using a complex CMS such as FatWire, AEM and SDL
  • Deep knowledge of how content management systems and related system processes work


  • Knowledge of HTML, XML, JSP, and enterprise content management systems
  • Familiarity with Git/SVN

Employer Details:

  • Onward Search is an equal opportunity employer, dedicated to a policy of non-discrimination in an employment with regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, veteran status or any other classification protected by federal, state and local laws and ordinances. Candidates must be at least 18 years old to be considered for employment. EOE/M/F/D/V/SO.
  • In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
  • Onward Search offers medical, dental, vision benefits, as well as a 401k program, for all eligible full time temporary assignments.
  • Onward Search is unable to support 1099 / Corp-to-Corp or Independent Contractor arrangements at this time. All freelancers will be paid as W2 employees.
  • Onward Search is a drug-free workplace.


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