UX Research Coordinator

San Francisco, CA | Freelance | Job ID #57911 |
Posted Earlier this month
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Onward Search has an exciting opportunity for an up and coming UX Research professional working on international research projects in our clients San Francisco office. Apply today to learn more!

  • Assist in end-to-end recruitment needs, including survey and phone screening participants
  • Lead service design approach for participant communication, scheduling, and incentive management
  • Manage access to participants, research tools and services
  • Maintain data retention and privacy policies
  • Ensure appropriate maintenance of research facilities; procure appropriate equipment as needed
  • Support management and storage of research findings as needed
  • Assist in managing contracts and relationships with external vendors as needed
  • Assist in tracking and keeping research budget up to date as needed
  • Relevant experience 3+ years experience in research operations, research recruiting or research coordination roles
  • Experience in administrative duties such as phone screening, scheduling, project management, and budget tracking
  • Ability to see gaps and suggest ways to create more efficient participant recruitment processes
  • Familiarity with the product development process and design methods
  • Ability to work across multiple projects, in a fast-paced environment
  • Flexible with working hours to accommodate international research needs
  • Excellent communication skills, through speaking, drawing, and writing
  • Effective collaboration with a range of functions, including legal, security, design, data science and more
  • Experience managing global research logistics
  • Experience building and maintaining participant panels
  • Experience working in an agile setting
  • Ability to bring your personal interests and passions to the role to provide a unique perspective to research–whether from modern art, trends in architecture, 19th century history, cultural anthropology, or whatever gets you going
  • Openness to learn from people who are much different than you and a willingness to challenge your own assumptions
  • Ability to work flexibly and efficiently, exercising a balance between process rigor and agility
  • High comfort level in working within a proactive culture and navigating ambiguity;
  • Openness to critique from other disciplines and curiosity to learn from a spectrum of perspectives

Employer Details:

  • Onward Search is an equal opportunity employer, dedicated to a policy of non-discrimination in an employment with regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, veteran status or any other classification protected by federal, state and local laws and ordinances. Candidates must be at least 18 years old to be considered for employment. EOE/M/F/D/V/SO.
  • In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
  • Onward Search offers medical, dental, vision benefits, as well as a 401k program, for all eligible full time temporary assignments.
  • Onward Search is unable to support 1099 / Corp-to-Corp or Independent Contractor arrangements at this time. All freelancers will be paid as W2 employees.
  • Onward Search is a drug-free workplace.


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About Onward Search

Onward Search helps connect creative, marketing, and technology talent with top jobs at the nation's most recognized companies and digital agencies. We offer a full range of recruitment and staffing solutions to include freelance / contract, temp-to-perm, and permanent placement.