Principal Lead UX Design

Pleasanton, California | Freelance | Job ID #43275 |
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Our client is seeking a UX Principal LEAD to help design an end-to-end healthcare delivery system. Candidate will be responsible for new and existing customer experiences. You will help design web and mobile apps that are cutting edge for consumers of healthcare. This work could expand to kiosks and much more. The Principal UX Design Lead will own the overall UX strategy, architecture and framework for all their web and mobile products.

The Principal UX Lead will work within their Digital Experience Center to deliver new and updated features and experiences for their web and mobile channels. The chosen candidate will lead a small team of 1 to 6 internal UX designers, shaping the overall experience and design of a product area within the company.


  • Act as the user advocate on cross-functional teams, ensuring that we are moving towards providing an optimal user experience for our members in terms of interactions and design aesthetic
  • Collaborate with a cross-functional team of other designers, editors, developers, product and project managers to ensure that we are executing against project goals and milestones
  • Ingest the business requirements, product goals and technical capabilities and come up with a successful UX solution that meets the business and experience needs
  • Provide direction and support in regards to user interaction and experience, ensuring that users are able to interact with our products in intuitive, usable, and delightful ways
  • Provide direction and support in regards to visual design, taking into consideration the interaction design direction, and adding the look and feel for brand identity and company standards
  • Create key design deliverables such as site maps, user flows, wireframes, style guides, visual design comps and interactive prototypes throughout the project lifecycle
  • Apply company branding guidelines, UX standards and voice to a consistent brand experience
  • Collaborate with the research team on usability testing, providing insight as well as prototypes for testing
  • Collaborate with development to check that output coincides with an optimal user experience
  • Collaborate with and occasionally lead outside vendors and agencies on projects that include cross-collaboration between external and internal resources
  • Research and explore how emerging technology, design, behavior, and health care trends can best be applied to member experience


  • Minimum of 8 years of UX/UI experience
  • Expert in Adobe Illustrator, Photoshop and InDesign
  • Expert in Sketch and InVision
  • Excellent communication, presentation and interpersonal skills
  • Experience working with cross-functional teams
  • Proven experience working with strict brand and style guide standards in a bigger company environment
  • Deep knowledge of responsive web and mobile design principles, trends, competition, and technical limitations


  • Healthcare or Financial Services industry experience
  • Mobile UX experience
  • Enterprise experience
  • Bachelor’s Degree in related field or design preferred
  • Component design experience


  • The client is unable to support 1099 / Corp-to-Corp or Independent Contractor arrangements at this time. All freelancers will be paid as W2 employees.
  • In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
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About Onward Search

Onward Search helps connect digital, creative and marketing talent with choice jobs at the nation's most recognized companies and digital agencies. We offer a full range of recruitment and staffing solutions to include contract, temp-to-perm, and permanent / executive search placement.

Onward Search is an equal opportunity employer, dedicated to a policy of non-discrimination in an employment with regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, veteran status or any other classification protected by federal, state and local laws and ordinances, nationally and internationally. Candidates must be at least 18 years old to be considered for employment. AA/EOE/M/F/D/V