Senior Manager Product Experience

Austin, Texas | Permanent | Job ID #46937 |
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Onward Search is hiring a Sr Manager – Product Experience, Global eCommerce to help create the next generation 360 Customer Experience in Austin TX.

Our clients growing team of passionate designers, engineers, and product folks live and breathe technology. This would be a great chance to become part of what is, and will continue to be, a challenging and exciting environment. If you enjoy ideating and designing projects with a team and sharing them with the world, if so, then we want you!!!! We are looking for someone who understands and never stop learning—and is excited by that. We want someone who rejoices in elegant solutions to intractable problems.

The Senior Manager, Product Experience will be responsible for creating leading-edge digital commerce products and programs, including in-store experiences. You will oversee Product Experience for International Sites, App (iOS & Android), Icon (Customization) & Subscription.

The spectrum of work is vast, but primarily comes down to digital, mobile, and experiential. You will set the bar for spectacular design and functionality across multiple digital platforms.

You will be responsible for every step of the design process and immerse yourself into projects with a pixel-perfect eye for detail. You will rely on your extensive experience and judgment to plan and accomplish broader business goals. You should be great at collaborating with engineers and product managers, and mentoring a distributed design team.


  • Build a strong design focus for our site and apps; keeping them up to date both in terms of visual aesthetic and interaction patterns
  • Mentor and manage a team of designers —creating an environment that fosters collaboration, trust, and respect
  • Push the design team forward by surfacing processes and examples that inspire them
  • Partner with the brand, product and merchant teams in the development of creative assets especially as they relate to the digital/mobile/experiential use
  • Identify and manage experiments that drive improvements to the product experience; and measure their impact.
  • Capture and advocate the voice of our customers around the globe


  • 6+ of experience leading large, integrated, cross-channel digital efforts across mobile and web
  • 3+ years mentoring and growing talent
  • Proficiency of visual design discipline – typography, grids, color theory, iconography, composition, etc.)
  • Able to drive creation of storyboards, interactive prototypes and design deliverables
  • Strong communication, presentation and storytelling skills and the ability to defend design decisions with solid rationales based on design principles, user research, and product knowledge
  • Experience working in a collaborative multi-disciplinary team and working directly with developers for implementation of designs
  • Experience with a variety of design and prototyping tools such as Illustrator, inVision, Sketch, Hype, Axure, and Keynote
  • Passion for quality work with an understanding of how to prioritize and make tradeoffs.
  • Experience with e-commerce or digital B2C products with scale
  • Portfolio with examples of great interaction-design work required - applications without a portfolio will not be considered




  • The client is unable to support 1099 / Corp-to-Corp or Independent Contractor arrangements at this time. All freelancers will be paid as W2 employees.
  • In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
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About Onward Search

Onward Search helps connect digital, creative and marketing talent with choice jobs at the nation's most recognized companies and digital agencies. We offer a full range of recruitment and staffing solutions to include contract, temp-to-perm, and permanent / executive search placement.

Onward Search is an equal opportunity employer, dedicated to a policy of non-discrimination in an employment with regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, veteran status or any other classification protected by federal, state and local laws and ordinances, nationally and internationally. Candidates must be at least 18 years old to be considered for employment. AA/EOE/M/F/D/V