Senior SaaS Operations Engineer

North Billerica, MA | Permanent | Job ID #48122 |
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We are seeking an experienced Senior SaaS Operations Engineer who can build out and support our web infrastructure (servers, databases, networks, monitoring, reporting) as well as our processes and procedures (continuous integration, backups, disaster recovery). The successful candidate will drive the design, development, and execution of our transition to an AWS cloud infrastructure that supports our internally developed suite of software application internal systems.


  • Build, operate, scale, and troubleshoot the SaaS infrastructure.
  • Provide operations coverage as part of an on-call rotation.
  • Work with other teams to make sure that the infrastructure/applications that depend on it work together seamlessly.
  • Support other teams’ infrastructure needs on an as-needed basis.
  • Write tools for systems and infrastructure automation.
  • Collect and report on operational metrics for SLA reporting and capacity planning.
  • Monitor the health of our production infrastructure.
  • Conduct patching and server security maintenance, including vulnerability testing/management


  • 8-10 years of website operations experience in a startup environment.
  • Linux sysadmin experience on Amazon Web Services (EC2, RDS, CloudFront, CloudWatch, DynamoDB).
  • Has built systems and infrastructure supporting web applications in a production environment (Terraform, Puppet).
  • Has experience operating a 24/7 production web application.
  • Experience with MySQL, Java/Tomcat/Apache, Splunk and open-source tools for systems monitoring/management.
  • Experience coding for task automation – shell/Perl/Python.
  • Work in a fast-paced environment and have the ability to multi-task.
  • Excellent verbal and written communication skills.
  • General analysis/problem solving and the ability to develop a creative solution.

Does this sound like your skill set and experience? Apply today! 




  • The client is unable to support 1099 / Corp-to-Corp or Independent Contractor arrangements at this time. All freelancers will be paid as W2 employees.
  • In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
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About Onward Search

Onward Search helps connect digital, creative and marketing talent with choice jobs at the nation's most recognized companies and digital agencies. We offer a full range of recruitment and staffing solutions to include contract, temp-to-perm, and permanent / executive search placement.

Onward Search is an equal opportunity employer, dedicated to a policy of non-discrimination in an employment with regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, veteran status or any other classification protected by federal, state and local laws and ordinances, nationally and internationally. Candidates must be at least 18 years old to be considered for employment. AA/EOE/M/F/D/V