Service Designer / UX Strategist

Our client, a multi-discipline experience design studio, is looking for a conceptual Service Designer / UX Strategist with interdisciplinary experience including spatial design thinking. This is a freelance assignment that begins remotely ASAP.

What you'll be doing:

• Conducting analysis of consumer behaviors, consumer requirements, tasks, modeling concepts, designing information architecture, interaction design and the testing of concepts usability
• Designing information architecture, interactions down to a micro level, as well as, user interfaces using iterative and participatory design techniques which include observational studies, customer and consumer interviews, testing of usability, audits, research, etc.
• Create personals of consumers, develop ecosystems, customer journeys, blueprints for service platforms, storyboards, wireframes, flowcharts, prototypes, etc.
• Communicate the findings of your research, your ideas, the design detail and rational through execution and presentation of your work
• Manage the process of design, driving decisions, issue tracking and helping with resource estimating
• Work with strategy and technology design teams to achieve the design requirements
• Work with an interdisciplinary team including: designers, PMs, brand and business strategists, and developers (software / hardware)
• Other tasks may apply

About you:

• 8 years of UX design and research experience
• Bachelor's Degree in design (bonus: includes study in human-computer interaction)
• UX executional experience with skills in Adobe CS, Sketch and Ideally Omnigraffle
• Strong UX Strategy, Customer Journey, Personas and Design experience
• Innovative mindset, that works well with a ton of whitespace
• Driven to implement your research and have a passion for user-centered design
• In-depth knowledge of UI design methodology and processes with a focus on mobile and web-based applications
• You like learning new technologies and programs quickly
• Amazing organization and communication skills
• Can work independently and on a interdisciplinary team
• You love creating products that connect with people on a personal level

Employer Details:

• Onward Search is an equal opportunity employer, dedicated to a policy of non-discrimination in an employment with regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, veteran status or any other classification protected by federal, state and local laws and ordinances. Candidates must be at least 18 years old to be considered for employment. EOE/M/F/D/V/SO.
• In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
• Onward Search offers medical, dental, vision benefits, as well as a 401k program, for all eligible full time temporary assignments.
• Onward Search is unable to support 1099 / Corp-to-Corp or Independent Contractor arrangements at this time. All freelancers will be paid as W2 employees.
• Onward Search is a drug-free workplace.

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