Site Operations Engineer

Chicago, Illinois | Freelance | Job ID #48486 |
Posted Last Month

Onward Search's client is looking for a Site Operations Engineer for an ongoing contract with a Global Client in the Downtown Chicago area. We are looking for candidates with the following skills and competencies to fill the role. 


  • Monitor performance of both on-premises and cloud systems using a variety of dashboards and tools. Partner with engineering teams and peers to continually evolve the monitoring platform.
  • Triage, quantify, and prioritize production issues to ensure timely resolution and minimal business impact. Actively participate in incident management and root cause analysis for all major incidents. Provide consistent and timely communication to stakeholders across all levels of the company.
  • Perform advanced diagnostics and troubleshooting of issues affecting both back-end and front-end services by analyzing logs, executing queries, and utilizing developer tools.
  • Provide real-time support for development, test and production systems in a 24x365 “always on” environment. Participate in an on-call rotation and/or dedicated shift work as needed.


  • 3+ years supporting eCommerce platforms (Websphere, Hybris, ATG, Magento, etc.) in on-premise, cloud, and hybrid environments.
  • 3+ years debugging front-end and API issues using integrated developer tools and browser extensions (Firebug, JSONView, Postman, and similar).
  • 3+ years of application and network performance management (APM & NPM) using Dynatrace, SolarWinds, Nagios, OpenNMS, Catchpoint, etc.
  • 3+ years using log aggregators such as Splunk, Kibana, Graylog for advanced analysis.
  • 3+ years data visualization/reporting suites experience (Adobe Analytics, Business Objects, Platform, etc.).
  • 3+ years data extraction using MySQL Workbench, SSMS, DbVisualizer, command line, etc.
  • 3+ years using Akamai or similar content delivery networks to manage performance traffic flows.
  • Previous experience working with Jenkins, Gitlab, Github, Docker a plus.

Does this sound like you? Apply today! 



  • The client is unable to support 1099 / Corp-to-Corp or Independent Contractor arrangements at this time. All freelancers will be paid as W2 employees.
  • In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
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About Onward Search

Onward Search helps connect digital, creative and marketing talent with choice jobs at the nation's most recognized companies and digital agencies. We offer a full range of recruitment and staffing solutions to include contract, temp-to-perm, and permanent / executive search placement.

Onward Search is an equal opportunity employer, dedicated to a policy of non-discrimination in an employment with regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, veteran status or any other classification protected by federal, state and local laws and ordinances, nationally and internationally. Candidates must be at least 18 years old to be considered for employment. AA/EOE/M/F/D/V