Social and Mobile Engagement Strategist

Atlanta, Georgia | Freelance | Job ID #45074 |
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Onward Search is looking for a Social and Mobile Engagement Strategist to join our client here in Atlanta for a long-term contract opportunity!


The primary purpose of this position is to develop strategies and implement processes designed to drive user engagement for mobile and social training platforms. This person will drive the community to engage in the mobile application side of the business and create buzz to drive traffic in the Mobile application as well as other necessary applications using social media tool.


  • Build social communities to foster sharing of learning among peers
  • Develops detailed project schedules, project estimates, resource plans, and status reports; tracks key project milestones and adjusts project plans and/or resources to meet needs of customers
  • Initiates, plans, executes, and controls project efforts that utilize learning solutions
  • Develops and executes management plans for time, cost, scope, quality, communications, risk, human resources, procurement and integration
  • Translates project requirements into learning objectives and tasks. Produces detailed scope document
  • Reports on project progress throughout the project lifecycle, updating stakeholders, and training leadership
  • Identifies and gains allocation of project team resources; obtains business sponsor approvals; and coordinates the resources necessary to successfully complete the project
  • Communicates major milestones and identifies potential project risks; conducts regular status meetings to review project activities; manages prioritization procedures
  • Sets and manages client expectations, managing and escalating issues and changes
  • Measures progress toward goals and revises project objectives; documents applying change control procedures
  • Evaluates the impacts and risks of changes from multiple perspectives, assigns tasks that are necessary to reduce or eliminate those considerations, determines tentative implementation dates, and tracks results of the implementation
  • Develops methods to measure customer satisfaction; obtains feedback at critical milestones and at project completion to ensure that project efforts meeting customer expectations for time, cost, and results
  • Anticipates and identifies tasks required to support change processing including performing change impact analysis, assigning tasks to project team members, verbally communicating complex issues, verifying that tasks are completed, and communicating implementation status
  • Takes responsibility for changes to the training content to ensure that changes to the environment have been properly analyzed and adequately coordinated and do not adversely impact the company’s ability to meet the published training content
  • Planning of resources for tasks, allocation, estimation, & scheduling
  • Projects typically span across organizations (depts.) but may also directly affect business unit and/or entire company
  • Reporting and communications typically occur with team, key stakeholders and senior management
  • Full accountability for planning of resources for tasks, allocation, estimation, scheduling and risk management
  • Budget management typically includes costing, tracking of status and resolving cost issues
  • Analyzes existing project management methods to promote effective training through standardization, improvement, simplification, discontinuance, or other methods. Conducts risk assessments, maintains a series of key training project milestones, facilitates communication across operational groups, and ensures compliance with the defined project. Uses Microsoft Excel to track cost to meet business requirements


  • BS/BA required; Master's Degree preferred
  • 5+ years of professional experience in digital marketing with a specific emphasis on driving user engagement for social and mobile platforms
  • Prior consulting experience strongly preferred
  • Corporate learning technology project experience a plus; experience in telecommunications is also a plus
  • High-to-expert level experience with Excel
  • Extensive experience working with SharePoint and Yammer
  • High level experience with MS Office 365 suite, Outlook, Word, PowerPoint, One Note, One Drive; experience with HTML/CSS an added plus
  • Experience with technical/business consulting, technical writing and business analysis preferred
  • Experience with Tableau an added plus
  • Experience in tracking budgets and reporting them via spreadsheet or dashboards in Excel




  • The client is unable to support 1099 / Corp-to-Corp or Independent Contractor arrangements at this time. All freelancers will be paid as W2 employees.
  • In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
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About Onward Search

Onward Search helps connect digital, creative and marketing talent with choice jobs at the nation's most recognized companies and digital agencies. We offer a full range of recruitment and staffing solutions to include contract, temp-to-perm, and permanent / executive search placement.

Onward Search is an equal opportunity employer, dedicated to a policy of non-discrimination in an employment with regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, veteran status or any other classification protected by federal, state and local laws and ordinances, nationally and internationally. Candidates must be at least 18 years old to be considered for employment. AA/EOE/M/F/D/V