Social Listening Analyst

Irvine, California | Freelance | Job ID #60109 |
Posted Earlier this month

Our client, a global leader in pharmaceuticals, is looking for a Social Listening Analyst to join their team for a long-term remote contract position!

Social Listening Analyst Responsibilities:

  • Helping to identify key trends and insights from organic online community conversations across global social media platforms, online forums and reviews to translate them into business opportunities and priorities
  • Collaborating closely with internal stakeholders and brand agencies
  • Growing cross-functional relationships to become a go-to thought partner on community-oriented initiatives and social listening
  • Becoming an expert on our community, customers, our full assortment of products and the impact they have on our community

Social Listening Analyst Requirements:

  • Deep working knowledge of social listening platforms such as NetBase, Brandwatch, Sprinklr, SpredFast or other large social listening vendors. (NetBase preferred.)
  • Ability to assimilate extensive amounts of detailed data and to see the big picture, providing actionable and influential recommendations
  • Ability to recognize opportunities, formulate hypotheses, plan research, identify insights, and drive recommendations relevant to the business goals and objectives
  • Basic knowledge of research methods and statistics, and qualitative research skills including the ability to interpret unstructured data and translate it into actionable insights
  • Experience establishing metrics, gleaning insights, and recommending strategies that support organizational goals
  • Expert knowledge of social media landscape and a strong interest in emerging technologies
  • Experience participating in a wide variety of social media activities including content generation, community development, and campaign management
  • Working knowledge of paid social media tactics
  • Naturally curious; inspired by the road less traveled and finding creative solutions that others haven’t considered
  • Analytical by nature, but able to translate data into insights with a story telling mentality
  • Demonstrated commitment going above & beyond to help business partners or system users in solving problems or finding information
  • Expert level user for Microsoft Excel, PowerPoint, Google Drive Suite et

Employer Details:

  • Onward Search is an equal opportunity employer, dedicated to a policy of non-discrimination in an employment with regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, veteran status or any other classification protected by federal, state and local laws and ordinances. Candidates must be at least 18 years old to be considered for employment. EOE/M/F/D/V/SO.
  • In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
  • Onward Search offers medical, dental, vision benefits, as well as a 401k program, for all eligible full time temporary assignments.
  • Onward Search is unable to support 1099 / Corp-to-Corp or Independent Contractor arrangements at this time. All freelancers will be paid as W2 employees.
  • Onward Search is a drug-free workplace.


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About Onward Search

Onward Search helps connect creative, marketing, and technology talent with top jobs at the nation's most recognized companies and digital agencies. We offer a full range of recruitment and staffing solutions to include freelance / contract, temp-to-perm, and permanent placement.