Social Media Community Manager

Wilton, Connecticut | Permanent | Job ID #59121 |
Posted Earlier this month
 

Our client, a leading Social and Content Creation agency, is looking for a Social Media Community Manager to sit on-site with their client. Candidate must have experience in the beauty/personal care space and possess skills with light motion design and content creation. Candidates must be local/accessible to the western Connecticut area for when in-person working resumes.

What you'll be doing:

  • Work on-site with our client, supporting always-on organic and paid social media efforts for a dedicated brand
  • Act as the day to day point of contact for the Digital and Social Media Market client
  • Build the brand's presence across chosen social media channels through posting and community management which may include Facebook, Twitter, Instagram, YouTube and Pinterest
  • Strategize, plan, create and coordinate team approval of the content calendar on a monthly and quarterly schedule
  • Develop visual (static and motion) and copy assets that satisfy the program strategy, leveraging social and target insights.
  • Own the social media postings for the brand's owned social channels
  • Lead the response management on a daily basis, interacting and responding to users in a timely matter
  • Act quickly when responding to users, developing content and postings when opportunities arise.
  • Own social media listening practices in an always-on fashion, uncovering relevant insights and synthesizing them into actionable recommendations
  • Lead the creative briefing, production management and approval of all social assets
  • Own the community management response documents that align with brand voice and strategy
  • Provide insights and implications around performance of all content, audience behaviors, competitor insights and best in class work on a quarterly and monthly basis
  • Continue to keep a pulse on the newest advancements and opportunities in social media
  • Be an active member of status and brainstorm meetings in collaboration with the brand team and their integrated agency team
  • Work with the Account Director across strategy and program management
  • Partner with fellow Social Media Community Managers across brands, covering while others are out, etc.
  • Other tasks may apply

About you:

  • Bachelor's degree in Advertising, Marketing, Writing or a similar field of study
  • 4+ years of experience in Social Media Community Management in a creative Agency
  • Experience with brands in the Beauty / Skincare spaces
  • Strong working experience with Facebook, Instagram, Twitter, YouTube, Pinterest, TikTok, Snapchat and more
  • Proficient with social media management tools such as Sprout, Meltwater, Brandwatch, Sprinklr, Hootsuite, and more
  • Proficiency in Adobe Photoshop, Canva and Microsoft Office tools for creative development
  • Portfolio including strong examples of written and design skills across multiple different tones of voice for social media
  • Extreme attention to detail and organization with a track record of delivering high-quality creative work on time.
  • Strong knowledge of the inner workings and best practices for community management and platforms
  • Proficiency with target research, media metrics, insights gathering and presentation of recommendations
  • Strong understanding and engagement with the digital media landscape outside of social media including Search, SEO, eCommerce and Digital Advertising
  • Ability to work as an always-on Community Manager (includes weekends and evenings)
  • Ability to travel for meetings and events as needed

Employer Details:

  • Onward Search is an equal opportunity employer, dedicated to a policy of non-discrimination in an employment with regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, veteran status or any other classification protected by federal, state and local laws and ordinances. Candidates must be at least 18 years old to be considered for employment. EOE/M/F/D/V/SO.
  • In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
  • The client is unable to support 1099 / Corp-to-Corp or Independent Contractor arrangements at this time. All freelancers will be paid as W2 employees.
  • Onward Search is a drug-free workplace.
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About Onward Search

Onward Search helps connect creative, marketing, and technology talent with top jobs at the nation's most recognized companies and digital agencies. We offer a full range of recruitment and staffing solutions to include freelance / contract, temp-to-perm, and permanent placement.