Our client, a Financial firm, is seeking a Social Media Specialist to join them on a long term contract engagement with the potential to go perm, sitting remotely.
This person will be supporting their social media platforms, Facebook, Instagram, Twitter, Et and responding to customer content and complaints.
This specialist will work to solve social media problems that come in from customers, escalate them to senior management for resolution.
Generally there is an uptick in comments and complaints in the afternoons, so ideally working PST hours would be best or working an amended schedule starting later in the morning,early afternoon if EST.
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