Technical Support Specialist

Philadelphia, PA | Freelance | Job ID #47340 |
This job is no longer available.
You can view related vacancies or set-up an email alert notification when similar jobs are added to the website using the buttons below.


Our client, a well-known telecommunications provider, is looking for a Technical Operations Coordinator for a long-term contract opportunity supporting their Philadelphia, PA office. If you are passionate about technology and have a customer service oriented background, then this could be the right opportunity for you. Apply today to learn more!

The XD Operations Coordinator leads aspects associated with this role, as well as collaborates solutions with research, directors, art directors, designers, architects and other XD specialists for various Comcast products and features, and is an integral member of the XD team’s creative process in delivering world-class customer experiences.


  • Support vendor/agency relationships as they relate to the legal/finance process (MSA, SOW, REQ, PO, and Invoicing). This may also require working directly with Finance, Product and vendor/agency to track payment status and invoicing issues.
  • Enter SOWs, track status regularly to ensure that documents route through the approval process without interruption.
  • Assist with the end-to-end onboarding process for all on-site contract/FT staff. Specifically, complete IDM and badge requests for new contractors and employees; order new computer/software/phone (as needed) or utilize stock, and log/track ticket with IT to have equipment provisioned for contractor/hire once network account is set up.
  • Assist with preparation of XD presentations and roadshows (for Finance/Product/Executive teams), representing the user experience organization with knowledge of why UX choices are being made.
  • Take the lead on approved internal purchasing for technology, special hardware/software requests, training, printer supply or other related materials as assigned.


  • Demonstrated ability to work effectively across organizational boundaries with the ability to prioritize and execute.
  • Knowledge and practice of finance/legal related processes.
  • Strong interpersonal, analytical, problem-solving and conflict resolution skills.
  • Proficient in writing and presentation support; project management software experience (a plus).
  • Experience managing external partner relationships and resources.
  • Expert presentation and verbal/written skills, including the ability to communicate with senior level management.
  • Strong follow-through skills with the ability to hold others accountable for any dependencies.
  • Passionate about process improvement.
  • Extremely organized and detail oriented.
  • Proficient with diverse writing, presentation, and project management software.
  • Understanding of accounts payable and purchasing processes.
  • Systems Experience (a plus): Oracle Business Suite, CIFA, iProcurement, VIP Gateway (GXS).

Does this sound like you? Apply today!



  • The client is unable to support 1099 / Corp-to-Corp or Independent Contractor arrangements at this time. All freelancers will be paid as W2 employees.
  • In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
Turn on email alerts for this search

No jobs found

About Onward Search

Onward Search helps connect digital, creative and marketing talent with choice jobs at the nation's most recognized companies and digital agencies. We offer a full range of recruitment and staffing solutions to include contract, temp-to-perm, and permanent / executive search placement.

Onward Search is an equal opportunity employer, dedicated to a policy of non-discrimination in an employment with regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, veteran status or any other classification protected by federal, state and local laws and ordinances, nationally and internationally. Candidates must be at least 18 years old to be considered for employment. AA/EOE/M/F/D/V